Why Digital Transformation is Essential for Banking Operations

Sept. 22, 2021  • Webinar 2pm ET

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Nothing in our past has impacted all elements of global business more than the coronavirus pandemic.  In the banking industry, not only was the pace of digital transformation accelerated to meet the immediate needs of consumers, but the entire future of work was disrupted as organizations were forced into a largely work from home environment.

Jim Marous explains why the acceleration of digital transformation in the banking industry is essential to improve end to end processes and operations, exceed customer expectations and reduce friction. Jim shows how the financial services industry must continue to transform from the inside out.

Following Jim’s talk, Conduent leaders, Randall King and Jon Arvik, will have a round table discussion around the automation advances they have seen in Banking Operations over the last 18 months.

Nothing in our past has impacted all elements of global business more than the coronavirus pandemic. In the banking industry, not only was the pace of digital transformation accelerated to meet the immediate needs of consumers, but the entire future of work was disrupted as organizations were forced into a largely work from home environment.

This webinar discusses how financial institutions must become digital from the inside out, the opportunities and risks presented by remote working, and why supporting the financial health of customers is no longer optional.