Retail: Page 2

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    EagleBank hires Western Alliance exec as its next CEO

    The hire ends a six-month search that drew criticism from an activist investor pushing Eagle to reduce commercial real estate-related risk.

    By • May 13, 2026
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    Regions taps BofA vet to lead Texas growth push

    “What really differentiates Regions is our people,” new Texas consumer executive Christina Clemmons said. “We have to capitalize on that.”

    By • May 13, 2026
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    Trendline

    Customer service

    Banks and fintechs have a choice when looking to grow: Identify a new customer segment and expand services, or drill down and better serve the clients they have.

    By Banking Dive staff
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    Courtesy of Kraken
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    Kraken parent seeks OCC charter

    Payward said a national trust charter would complement its special-purpose depository institution, Kraken Financial, which recently became the first crypto firm to receive a Federal Reserve master account.

    By • May 11, 2026
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    Citizens targets tweaks to boost CX

    Marking his first year as the lender’s consumer-banking chief, Matt Boss aims to drill down on why customers should choose Citizens and the value they get from the relationship.

    By • May 11, 2026
  • A blue sign at ground level reads "Citibank." The beige building next to it also has "Citibank" signage.
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    ‘New Citi’ makes its pitch

    Bank executives sought to convey just how far Citi has come in recent years and how its growth plans will drive higher returns. Executing on the strategy could prove “challenging,” an analyst noted.

    By • May 8, 2026
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    Failed Oklahoma bank’s ex-CEO pleads guilty to bank fraud

    Danny Seibel faces up to 30 years in prison and a fine of up to $1 million.

    By • May 8, 2026
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    Column

    Dive Deposits: Citi prepares for a small-t transition

    After a massive reorg, a tech revamp and exits from a dozen foreign markets, an updated target for return on tangible common equity may feel “underwhelming.” But Citi may be embracing incremental change.

    By • May 7, 2026
  • People stand in front of the exterior of a modern bank branch that features the words and logo "U.S. Bank" on the front. A sign in the window reads "Now open."
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    Caitlin Mullen/Banking Dive
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    U.S. Bank takes ‘quieter’ approach to branch expansion

    The bank is prioritizing branch density and working to fix “unevenness” across its 26-state footprint. But it hasn’t committed to a specific number of branch builds.

    By • May 7, 2026
  • A brutalist-style commercial building containing grided dark windows has a large "M&T Bank" logo at the top corner of the building.
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    Alamy
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    M&T takes ‘patient’ approach to M&A, CFO says

    The Buffalo, New York-based regional has “a specific number of candidates that we're talking to” but an acquisition “will happen when it happens,” M&T CFO Daryl Bible said Tuesday.

    By • May 6, 2026
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    Cambridge Savings Bank expands into NH in $80.9M deal

    Buying First Seacoast Bank will add five branches to the $7 billion-asset Massachusetts lender, and give Cambridge nearly $600 million in extra assets.

    By • May 5, 2026
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    Kate Tornone/Banking Dive
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    Citizens Bank customers pull money over lender’s ICE ties

    Nonprofit organizations and individual customers are pushing back against Citizens' relationships to two ICE detention center operators.

    By • May 4, 2026
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    Florida’s BayFirst makes a switch at CEO

    The bank named Tampa banking veteran Al Rogers as its top executive amid an $80 million capital raise and a reinforced commitment to community banking.

    By • May 4, 2026
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    Washington bank Banner to buy Pacific Financial for $177M

    The deal, expected to close in the third quarter, will result in a combined entity with $18 billion in assets.

    By • May 1, 2026
  • A mobile phone shows a human avatar ready to engage with a bank client. The words "Citi Sky" and "Every question. Every moment. Ask more" are shown
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    Citi adds AI-powered adviser in wealth unit

    Discussions are underway to use the agentic AI tool more broadly across the bank, “especially with the credit card business,” said Joe Bonanno, head of wealth intelligence at Citi.

    By • May 1, 2026
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    Brandon Bell via Getty Images
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    Fintech OppFi to buy Arizona bank for $130M

    The Chicago-based subprime lender said pairing its online platform with BNC’s national bank charter lets it offer more banking services on a broader scale.

    By • April 29, 2026
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    ‘We are a new banking desert’: Oregon bank group CEO

    A tax credit, set to take effect in June, aims to stimulate de novo activity in the state, which hasn’t chartered a new bank since 2007.

    By • April 29, 2026
  • A football player in a white, gold and red uniform is shown in the air with arms up, ready to catch a football. A stadium crowd is blurred in the background, and a red shield logo is seen in the middle of the image.
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    Q&A

    U.S. Bank marketing chief: Brand refresh conveys ‘we’ve arrived’

    As part of a brand revitalization, the super-regional bank is using jewel tones to project sophistication and harnessing its shield design in novel ways, CMO Michael Lacorazza said.

    By • April 28, 2026
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    Mercury nabs conditional OCC charter

    The fintech has received conditional approval four months after it applied for a national bank charter, when it named SoFi alum Jon Auxier as CEO of the proposed Mercury Bank.

    By • April 28, 2026
  • Three stacked wooden cubes on the right side of the frame read "M&A"
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    Ohio’s Peoples Bank to expand in Kentucky

    The sale of Citizens Bank of Kentucky’s securities portfolio will help Peoples remain under $10 billion in assets.

    By • April 27, 2026
  • A glass and stone building is shown in the evening, with lights on inside, and "Associated Bank" name and logo on the outside.
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    Associated Bank CEO wants to pave ‘highway to private wealth’

    After renovations to the Midwest lender’s retail and commercial banks, accelerating growth in private wealth will be the focus in 2027, Andy Harmening said.

    By • April 27, 2026
  • Flames from a fire seen behind a Sunset Blvd. street sign.
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    Apu Gomes via Getty Images
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    Trump calls out Wells Fargo, banks over LA fire response

    The federal government “will be looking into” banks’ actions following last year’s fires, the president said in a social media post Thursday. "The Banks must treat those people … very fairly and well."

    By • April 24, 2026
  • A Huntington Bank ATM sits within a brick and metal building, and a window shows the interior of the branch. Signs read "welcome" and "now open."
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    Caitlin Mullen/Banking Dive
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    Huntington whittles expense growth

    The regional bank is pruning some investments in hiring and technology amid a tighter focus on controlling cost increases, its CFO said.

    By • April 24, 2026
  • A PNC branch in Denver is shown, with "PNC Bank" signage on the exterior of the building.
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    Courtesy of PNC
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    PNC to cut 777 FirstBank jobs this summer

    The reductions at the acquired bank’s Colorado headquarters are designed to stem “overlap.” PNC, in a statement, touted the Denver market as a strong, strategic talent base for technology at the bank.

    By • April 23, 2026
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    LendingClub to rebrand as Happen Bank

    CEO Scott Sanborn indicated the name change has the digital bank’s moniker catching up with what the company has become.

    By • April 22, 2026
  • A view of Denver, Colorado.
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    Nicolet sells Denver locations to Sunwest

    The banks did not disclose the value of the deal, set to close in the third quarter.

    By • April 22, 2026