Citizens Bank of Edmond is pleased to announce that it has joined forces with Narmi, a leading provider of digital banking technology, to offer an effortless digital account opening experience for both its business and consumer customers.
Citizens Bank of Edmond, founded in 1901, has earned a reputation as a leader in embracing technology and community development across Oklahoma. As the bank's CEO, Jill Castilla has been instrumental in driving its success, helping the bank receive numerous awards for innovation. In fact, in 2018, the bank won the "Banky" award for "Most Innovative Community Bank." Castilla herself has also received recognition for her leadership and was named one of American Banker's "Most Powerful Women in Banking" for four consecutive years, from 2019 through 2022.
Recent events have further demonstrated the community's trust in Citizens Bank of Edmond. Following Silicon Valley Bank's collapse earlier this month, the bank has seen a surge in deposits and new customers. With the inflows of deposits, the decision to partner with Narmi is more timely than ever.
Narmi serves as the "digital front door" for community financial institutions, with Citizens Bank of Edmond being the latest addition to its growing customer base. The partnership will enable Citizens Bank of Edmond to unlock exponential growth by streamlining its account opening process, enabling both consumers and businesses to open accounts in minutes, from wherever they are. Narmi will automate critical but often manual processes like BSA / AML compliance, KYC / KYB, funding of accounts, and a seamless integration with the bank’s core banking system (Jack Henry Silverlake).
"I believe that community banks are best positioned to meet the growing demand," said Jill Castilla. "Partners like Narmi enable us to capitalize on our strengths, meet this growing demand, and better serve our customers with a best-in-class user experience. The decision to partner with Narmi was an easy one - we share the same vision that a digital-first approach is the way forward."
“We are thrilled to partner with Jill Castilla, a true leader in the financial industry. Digital-first growth is critical, and Citizens Bank of Edmond's decision to partner with Narmi is just another testament to this shared vision and deep commitment to the success and well-being of the greater Oklahoma community,” said Nikhil Lakhanpal, Co-Founder of Narmi.
About Citizens Bank of Edmond
Citizens Bank of Edmond continues to operate on the same downtown Edmond intersection where it was founded in April 1901. The independent $350-million-asset institution is a leader in community banking, providing commercial and consumer financial services with a focus on building the community using innovative techniques like inventing Cash Mobs, powering Heard on Hurd, providing co-officing space and launching an unmanned bank. For more information, visit http://www.mycitizens.bank.
New York City-based Narmi's digital platform empowers financial institutions to unlock the very latest capabilities in digital banking and account opening, enabling them to move faster, tap new growth opportunities, and achieve true digital transformation. The Narmi platform was built with the customer experience in mind, empowering financial institutions with an experience that is always effortless, current, and dependable. As a result, Narmi's customers are seeing as much as 3x account growth in less than 30 days and 4x deposit growth in as little as 90 days. Additionally, Narmi's financial institution customers are winning awards like Bankrate's 2020 Best Online Bank and Nerdwallet's Best Bank of 2021 for Online Experience. For more information, please visit http://www.narmi.com.