Technology


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    Kate Tornone/Banking Dive
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    Citizens tweaks features, eyeing deeper ties to customers

    Recent upgrades to the super-regional’s digital experience are aimed at fueling primacy with clients, a Citizens executive said, as banks vie to be their customers’ No. 1.

    By Dec. 6, 2024
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    Michael M. Santiago / Staff via Getty Images
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    Column

    Dive Deposits: Citi begins December with a data dump

    The bank’s split of Mexican operations was just the beginning. There were also 344 promotions to managing director, a high-profile exit, an AI rollout and a block-trade stumble.

    By Dec. 6, 2024
  • An AI processor on a futuristic printed circuit board Explore the Trendline
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    da-kuk via Getty Images
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    Trendline

    Artificial intelligence

    Banks are enthusiastic about AI’s promises. But can they get customers on board, and will regulators let the innovation happen?

    By Banking Dive staff
  • alex mashinsky former celsius ceo
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    The image by Piaras Ó Mídheach/Web Summit via Sportsfile is licensed under CC BY 2.0
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    Celsius founder Mashinsky pleads guilty to fraud

    His two-count guilty plea could send the 59-year-old to prison for 30 years.

    By Dec. 4, 2024
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    Chor muang via Getty Images
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    Thread Bank CEO anticipates more ‘reasonable’ regulatory environment under Trump

    The lender – hit with an FDIC consent order this year – has tried to ensure its house “can withstand the storm,” rather than simply “being mad at the weather,” CEO Chris Black said.

    By Dec. 4, 2024
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    hapabapa via Getty Images
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    Trump taps crypto lobbyist to lead SEC

    Trump’s nominee, Paul Atkins, served as a commissioner at the SEC under former President George W. Bush.

    By Alexei Alexis • Dec. 4, 2024
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    Permission granted by Fifth Third Bank
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    Fifth Third’s branch expansion holds tech at the center

    Its patent-pending heat mapping tool will power the bank’s expansion plan to add about 200 branches by 2028, primarily in the Southeast.

    By Dec. 4, 2024
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    Cecilie Arcurs via Getty Images
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    Q&A

    Worldpay exec talks digital wallet security

    The head of fraud prevention for the processor said the company leverages data to block hackers and fraudsters seeking digital wallet information.

    By Patrick Cooley • Dec. 3, 2024
  • A sign above an ATM at a Capital One Café on February 19, 2024, in Miami, Florida.
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    Joe Raedle / Staff via Getty Images
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    Capital One report finds data disconnect between IT, business leaders

    Most executives are confident in their organization’s data capabilities. Technical practitioners aren’t so sure.

    By Matt Ashare • Dec. 2, 2024
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    Synapse partner banks hit with lawsuit over fund mismanagement

    The four banks – Evolve, AMG National Trust, American Bank and Lineage – were sued Friday, after thousands of consumers were left without access to their funds post-Synapse collapse.

    By Nov. 27, 2024
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    Courtesy of Affirm
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    BNPL use may rise this year for holiday shopping

    With credit card interest rates at a historic high, consumers are likely to gravitate to lower-cost alternatives, including potentially buy now, pay later options, industry consultants say.

    By Patrick Cooley • Nov. 27, 2024
  • The sign reads "howdy stranger yonder is Jackson Hole, last of the old west. On top of Teton Pass Wyoming
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    TenleyThompson via Getty Images
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    Custodia takes a step back ahead of Trump term

    The Wyoming bank, long embattled with the Federal Reserve, aimed to “preserve capital” and its charter before the White House takes a presumably more crypto-positive tone.

    By Nov. 26, 2024
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    Courtesy of U.S. Bank
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    U.S. Bank bets on capital markets boost

    The super-regional is expanding its product set and angling for a more prominent position with its clients, the bank’s head of wealth, corporate, commercial and institutional banking said.

    By Nov. 26, 2024
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    shutterstock.com/Andrii Yalanskyi

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    Sponsored by Encapture

    The countdown to 1071: Why automation is a must-have for banks

    Upcoming rules demand action — banks must act now. Learn why automation is key for compliance.

    By Brynna Desantiago, Head of Marketing at Encapture • Nov. 25, 2024
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    Matt Cardy via Getty Images
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    HSBC hires Citi vet to lead ex-SVB unit

    Emily Turner, a 13-year veteran at Citi, will become the CEO of the HSBC Innovation Banking UK unit, starting in February.

    By Nov. 21, 2024
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    Justin Sullivan via Getty Images
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    Deep Dive

    PayPal CEO pushes beyond payments

    After a year as CEO of the digital payments pioneer, Alex Chriss is spearheading an expanded role in commerce for the company.

    By Lynne Marek • Nov. 20, 2024
  • Stock Trading Platform Robinhood Goes Public On The New York Stock Exchange
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    Spencer Platt / Staff via Getty Images
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    Robinhood buys wealth management platform TradePMR

    Ahead of what’s projected to be the largest wealth transfer in history, Robinhood is bringing financial advisers directly to its 24 million customers.

    By Nov. 20, 2024
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    Shutterstock

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    Sponsored by Snowflake

    Nailing your AI strategy for banking is more important than you think

    What data leaders in banking and financial services should consider for a successful enterprise AI strategy.

    By Snowflake • Nov. 18, 2024
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    Olemedia via Getty Images
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    Community banks need to step up third-party practices: survey

    Community and mid-size banks lack due diligence and rigorous contract negotiations with third-party vendors, including fintechs, leading to potential risks, a Jones Walker survey said.

    By Nov. 13, 2024
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    Joe Raedle via Getty Images
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    Block recalibrates crypto approach

    The payments firm is winding down its bitcoin-focused TBD business and investing in its self-custody wallet and bitcoin mining businesses.

    By Nov. 13, 2024
  • A person with their back to the camera conducts a transaction at an ATM in a subway station. A bitcoin ATM and another ATM sit next to the first machine.
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    Michael M. Santiago / Staff via Getty Images
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    Underbanked US population grows to 14.2%, FDIC finds

    Separately, the unbanked proportion of U.S. households dropped to 4.2% last year, the regulator said in its biennial survey. But racial disparity persists: 32.3% of unbanked households are Black and 33.4% are Hispanic, the FDIC found.

    By Nov. 13, 2024
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    John Phillips via Getty Images
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    Klarna files for IPO

    The buy now, pay later company announced Tuesday it had filed confidentially with the Securities and Exchange Commission for an initial public offering.

    By Patrick Cooley • Nov. 13, 2024
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    Cross River drops lawsuit against Fiserv subsidiary

    The Fort Lee, New Jersey-based lender dismissed its lawsuit against First Data Merchant Services, which was filed in October 2023, without disclosing a reason. 

    By Nov. 6, 2024
  • Booth and sign for Federal Reserve payments services at Nacha conference in May 2024.
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    Lynne Marek/Banking Dive
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    Fed aims to make instant payments the norm

    “It's going to be up to us to move instant payments from being novel to being normal,” Federal Reserve Financial Services’ chief payments executive told attendees at an industry conference last week.

    By Lynne Marek and Patrick Cooley • Nov. 5, 2024
  • A close up view of a stack of visa bank cards.
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    Justin Sullivan via Getty Images
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    Stablecoins face obstacles to widespread adoption

    The digital currencies could simplify cross-border payments, but consumers are wary of using them, payments and fintech executives say.

    By Patrick Cooley • Nov. 4, 2024
  • A sign reads "New York Community Bank" and "A division of Flagstar Bank, N.A., Member FDIC"
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    Spencer Platt / Staff via Getty Images
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    Flagstar taps CIO, credit review chief

    The bank has brought on a number of new executives this year and also completed the sale of its mortgage business to Mr. Cooper on Friday.

    By Nov. 4, 2024