Technology: Page 2
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Sponsored by Modulate
Why voice-based scams are a growing threat to banks
Voice scams can cost banks and customers millions in seconds -- why phone lines remain one of finance's biggest blind spots.
By Mike Pappas, CEO & Co-founder, Modulate • Jan. 26, 2026 -
Sunwest Bank moves on AI in search of efficiencies
Ben Xiang, the bank’s chief technology and strategy officer, plans to use AI to automate workflows and add intelligence capabilities to extract value.
By Makenzie Holland • Jan. 23, 2026 -
Explore the Trendline➔
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TrendlineArtificial intelligence
Banks’ focus on AI has shifted from a “cool-toys” mentality to one that sees the technology as a foundational pillar underlying finance and society itself.
By Banking Dive staff -
Deep Dive
Inside the explosion of banking charter applications
Pent-up demand led to at least 18 applications being filed with the OCC last year. And that influx could continue in 2026, as two applications have been submitted to the agency in recent weeks.
By Gabrielle Saulsbery • Jan. 22, 2026 -
Dimon: AI’s effect on labor market ‘may go too fast for society’
The JPMorgan CEO expects AI will result in the bank employing fewer people in five years, even as the company grows globally.
By Caitlin Mullen • Jan. 22, 2026 -
‘We’re coming’ to ‘fight you,’ PNC’s Demchak warns banks
“A regional bank that’s trying to protect its moat in a shrinking market, as the large banks and PNC come into their market, is a tough place to be,” CEO Bill Demchak said.
By Caitlin Mullen • Jan. 21, 2026 -
Wyoming has big plans for stablecoin
The first state-issued stable token is being deployed to reduce card interchange costs and simplify payments to vendors.
By Justin Bachman • Jan. 21, 2026 -
Big banks continue the hunt for AI-driven efficiencies
Executives at BNY, Bank of America and others who reported Q4 2025 earnings discussed AI investments – and when they’re hoping to see them pay off.
By Makenzie Holland • Jan. 20, 2026 -
First Horizon calls out Raleigh as a market of interest
The bank’s CFO said First Horizon isn’t interested in a large acquisition, but if a smaller bank with a handful of branches were to come for sale, “we’re going to run the math.”
By Caitlin Mullen • Jan. 16, 2026 -
BofA joins Citi, Wells in projecting lower headcounts this year
Bank of America CEO Brian Moynihan expects his bank’s workforce to shrink as the lender leans into AI. Citi CEO Jane Fraser, meanwhile, said the “bar is raised” for working at the bank.
By Caitlin Mullen • Jan. 15, 2026 -
Deep Dive
M&A in 2026 may put more distance between big, small banks
Expect the acceleration in bank M&A to pick up further, especially in advance of this year’s midterm elections.
By Caitlin Mullen • Jan. 15, 2026 -
Q&A
U.S. Bank exec: Customers will want a zero-friction bank partner on AI
“The new bar for digital excellence is, what can we do for our customers, as opposed to having them do it themselves,” the super-regional’s innovation chief said.
By Caitlin Mullen • Jan. 14, 2026 -
Banks aim for agentic AI scale in 2026: report
The technology is expected to grow beyond early deployments and reach broader adoption across financial services this year, according to Accenture.
By Makenzie Holland • Jan. 14, 2026 -
Jenius Bank is winding down
The Sumitomo Mitsui Banking Corp.-backed digital bank is closing, according to an SMBC spokesperson, confirming employment-related filings and claims from several now-former employees.
By Gabrielle Saulsbery • Updated Jan. 13, 2026 -
Trump family’s crypto firm seeks bank charter
World Liberty Financial follows several other digital asset companies in pursuit of a national trust bank charter, regulated by the Office of the Comptroller of the Currency.
By Gabrielle Saulsbery • Jan. 8, 2026 -
JPMorgan eschews proxy advisers for internal AI tool
After CEO Jamie Dimon railed against the advisers for years, the bank’s asset management unit cut firms like ISS and Glass Lewis out of U.S. voting decisions.
By Lamar Johnson • Jan. 7, 2026 -
4 banking trends to watch in 2026
This year is poised to show how far the groundwork laid in 2025 can carry the banking space – with regard to regulation, mergers and acquisitions, artificial intelligence and more.
By Caitlin Mullen , Gabrielle Saulsbery , Dan Ennis • Jan. 7, 2026 -
Regions aims to push ‘dark mode,’ other app tweaks next year
An insights function, leveraging data and analytics, is also among upcoming enhancements, the bank’s head of digital said. The tool will give tailored notifications on unusual bills, duplicate charges, and cash-flow trends.
By Caitlin Mullen • Dec. 19, 2025 -
OCC withdraws amendment to Citi consent order
The regulator is no longer requiring the bank to submit a breakdown of the resources it’s employing to resolve a 2020 order likely brought on by a $900 million errant transfer of funds.
By Gabrielle Saulsbery • Dec. 19, 2025 -
SoFi launches stablecoin infrastructure
Banks and fintechs will be able to white-label SoFi’s stablecoin, and those stablecoins will be interchangeable with SoFiUSD, a spokesperson for the company said.
By Gabrielle Saulsbery • Dec. 18, 2025 -
Why PNC joined FedNow
The bank finally joined the Federal Reserve’s instant payments system this year after a significant Treasury Department announcement.
By Lynne Marek • Dec. 17, 2025 -
BaFin hits N26 with additional oversight
The German neobank has run into compliance issues before, in 2021. On Monday, BaFin appointed a special monitor to keep tabs on the neobank's compliance arm.
By Gabrielle Saulsbery • Dec. 15, 2025 -
Sponsored by Stibo Systems
Everyone’s talking about AI. The real competitive edge is customer data you can trust.
AI simply can’t fix a bad foundation – and that foundation is customer data.
By Miriam Molino Sánchez, Stibo Systems • Dec. 15, 2025 -
OCC green-lights Circle, Ripple, Paxos for national trust bank charters
Five firms in all received conditional approval from the regulator, though Coinbase and Stripe’s Bridge were not among them.
By Dan Ennis • Dec. 12, 2025 -
Goldman, Moody’s alum-led credit platform raises $6.1M
Available data to make credit decisions has grown tenfold in the last decade, one investor said, but most financial institutions’ systems haven’t evolved in that time. Fintech AIR aims to close that gap.
By Gabrielle Saulsbery • Dec. 10, 2025 -
‘The world is our oyster now’: Wells Fargo CEO
Speaking about his bank’s post-asset cap outlook, Wells CEO Charlie Scharf called AI a “positive reality,” but hinted at fourth-quarter job cuts.
By Dan Ennis • Dec. 10, 2025