Thread Bank digital chief advocates for unified AI strategy

“We don't want 30 different vendors doing 30 different AI things,” said Marty Miracle, the Tennessee lender’s first chief digital officer.

By Rajashree Chakravarty • Aug. 20, 2025

Truist settles web tracker lawsuit

California resident John Tasker sued the North Carolina lender in May for alleged privacy law violations. He filed a similar lawsuit against BMO that remains active.

By Gabrielle Saulsbery • Aug. 19, 2025

Explore the Trendline➔

Fintech disruption in the banking industry

There are as many schools of thought on how to disrupt the banking space as there are disruptors.

By Banking Dive staff

‘The desire to sell, honestly, is not there’

Jefferson Bank embraces independence as CEO Danny Butler's retirement approaches. “People like to do business with folks that know the community," Butler said. "That's where banks of our size fit."

By Caitlin Mullen • Aug. 19, 2025

Breaking down silos: How agentic process automation is transforming banking customer journeys

The question for banking leaders is not whether to pursue journey-level automation, but how quickly they can develop the capabilities to compete effectively.

Aug. 18, 2025

FDIC oversight of large third parties needs clearer goals, OIG says

While the FDIC has “taken steps to establish goals and metrics” in its oversight of large third-parties, they were not “measurable or directly linked to program success factors.”

By Gabrielle Saulsbery • Aug. 15, 2025

Goldman, JPMorgan alum gambled seed round funding: DOJ

Richard Kim told investors his company was developing a cryptocurrency-enabled gaming app, then “gambled away substantially all of the company’s money,” prosecutors said.

By Caitlin Mullen • Aug. 14, 2025

Paxos seeks OCC trust charter

The crypto firm’s renewed application for a national trust charter comes shortly after being fined by the NYDFS, connected to its past relationship with Binance. 

By Rajashree Chakravarty • Aug. 13, 2025

Do Kwon pleads guilty to fraud counts

Prosecutors plan to recommend a sentence of 12 years, and $19 million in penalties, as long as Kwon doesn’t commit any more crimes.

By Gabrielle Saulsbery • Aug. 13, 2025

Banks accelerate AI deployments as agentic tools gain traction

More than half of the new use cases launched by the financial firms this year leveraged generative AI capabilities, according to Evident Insights research.

By Matt Ashare • Aug. 12, 2025

The future of banking is human

Credit unions are centering on people plus tech instead of profits, and that will define the future of financial services.

Aug. 11, 2025

Ripple to buy Canadian stablecoin platform Rail for $200M

The acquisition comes amid expected wider acceptance of stablecoins in the U.S. Ripple has rebounded this year, with a separate $1.25 billion deal. The SEC also dropped its case against the company.

By Dan Ennis • Aug. 7, 2025

Wells Fargo taps Google Cloud for agentic AI push

The tools will give employees real-time market insights, help navigate extensive documentation and improve customer service.

By Roberto Torres • Aug. 7, 2025

CFTC, SEC make quick work on crypto movement

Both regulators announced plans last week to get going on crypto regulation that aligns with a report by the President’s Working Group on Digital Assets. They’ve already made waves this week.

By Gabrielle Saulsbery • Aug. 6, 2025

Small businesses turn to financial advice, data for growth: Citizens survey

Small business owners who rely on cash flow tools tend to have “higher confidence” and make informed decisions, according to Citizens’ head of business banking, Mark Valentino.

By Rajashree Chakravarty • Aug. 6, 2025

Why Capital One’s software division created its own data security tool

When the bank couldn’t find a commercially available tokenization software tool, it tapped its engineering team to build one.

By Matt Ashare • Aug. 6, 2025

Will JPMorgan take a bigger bite of Apple?

If the bank makes a play for the tech company's credit card portfolio, it may also make a broader bid for more business.

By Patrick Cooley • Aug. 5, 2025

JPMorgan teams up with Coinbase

The U.S.’s biggest bank will partner with the crypto exchange to link Chase bank accounts and Coinbase crypto wallets.

By Rajashree Chakravarty • July 30, 2025

TD exec keeps sight of customer trust amid AI rush

Consumers are more comfortable with AI but still want human connection when it comes to certain services, making it crucial for banks to meet customers where they are, said TD Bank’s head of analytics, intelligence and AI.

By Caitlin Mullen • July 30, 2025

BofA taps next tech chief

Aditya Bhasin, the lender’s chief technology and information officer since 2021, is leaving the bank and will be replaced by Hari Gopalkrishnan, who’s been at BofA since 2011.

By Caitlin Mullen • July 29, 2025

Post-asset cap, Wells chases government banking growth

In government banking, “we have felt it, reputationally,” a Wells executive said of the bank’s growth restraint and the issues that prompted it. Now, “our limitations are behind us.”

By Caitlin Mullen • July 29, 2025

Trade groups push back on crypto firms’ bank charter pursuit

The ABA and other trade groups have urged the OCC to delay approving national trust bank charter applications from Ripple, Circle and other crypto firms, citing “substantial concerns.”

By Rajashree Chakravarty • July 23, 2025

Discover costs mount for Capital One

Integration costs will surpass the original $2.8 billion estimate, CEO Richard Fairbank said Tuesday. Capital One reported a $4.3 billion second-quarter loss.

By Caitlin Mullen • July 23, 2025

Ally makes AI platform available companywide

The bank’s proprietary artificial intelligence platform, Ally.ai, has been tested with 2,200 employees in marketing, audit and technology over the past 18 months, its CIO said.

By Caitlin Mullen • July 23, 2025

OpenAI’s Altman didn’t expect banks to take to AI so soon

Financial institutions have been surprise early adopters of ChatGPT, and the AI industry is on the advent of "intelligence too cheap to meter," OpenAI's CEO and co-founder said at a Fed event Tuesday.

By Gabrielle Saulsbery • July 22, 2025

Banks diversify cloud portfolios to bolster resilience

Financial firms are leaning on cloud to improve customer service and power long-term growth, London Stock Exchange Group found.

By Matt Ashare • July 18, 2025