Citi adds AI-powered adviser in wealth unit

Discussions are underway to use the agentic AI tool more broadly across the bank, “especially with the credit card business,” said Joe Bonanno, head of wealth intelligence at Citi.

By Caitlin Mullen • May 1, 2026

Citi taps former Google exec as CIO

Brian Saluzzo began his tenure with Citi in March, joining as the bank rolls out AI and nears completion of a business transformation initiative.

By Makenzie Holland • April 29, 2026

Explore the Trendline➔

Artificial intelligence

Banks must decide whether to forge AI tools in-house or partner with outside firms. AI’s importance can’t be understated, but legacy tech may also constrain the budget for banks looking to innovate.

By Banking Dive staff

Adyen to buy German loyalty platform Talon.One for $876M

The deal will let the Dutch fintech connect a shopper’s online and in-store interactions so promotions and pricing can be adjusted midstream.

By Dan Ennis • April 28, 2026

Mercury nabs conditional OCC charter

The fintech has received conditional approval four months after it applied for a national bank charter, when it named SoFi alum Jon Auxier as CEO of the proposed Mercury Bank.

By Gabrielle Saulsbery • April 28, 2026

Customers Bank deepens ties with OpenAI

The Pennsylvania-based lender aims to “reimagine its lending, deposit and payment lifecycles” in commercial banking by handing off document collection, underwriting and other tasks to artificial intelligence.

By Dan Ennis • April 27, 2026

Going from good to great with AI agents in banking

Success will not be defined by how many agents are deployed but by how well they are governed.

By Priyanka Jain, VP of Product, Data & AI Governance, EnterpriseDB • April 27, 2026

Why rip and replace is dead and what comes next for banks

Process Intelligence helps change the question from “how do banks access data?” to “how can they derive value from their data?”

April 27, 2026

PNC to cut 777 FirstBank jobs this summer

The reductions at the acquired bank’s Colorado headquarters are designed to stem “overlap.” PNC, in a statement, touted the Denver market as a strong, strategic talent base for technology at the bank.

By Dan Ennis • April 23, 2026

SMBC Americas launches cash management platform

Cash management systems should be as frictionless to corporate treasurers as smartphone apps are to the masses, SMBC executive Craig Vaream said.

By Gabrielle Saulsbery • April 22, 2026

Fifth Third gets mission ready for Comerica conversion

The Cincinnati-based regional is planning a series of dress rehearsals prior to shifting Comerica customers onto Fifth Third’s platforms, targeted for Labor Day, a bank executive said.

By Caitlin Mullen • April 21, 2026

Lloyds taps chief data and AI officer

Sameer Gupta will join the bank in June, the latest in a string of AI-focused appointments across the financial services industry.

By Makenzie Holland • April 20, 2026

Big banks seek to ease security worries as AI push accelerates

“AI is our friend, OK?” said Morgan Stanley CEO Ted Pick during the bank’s earnings call as the industry grapples with its disruptive potential.

By Makenzie Holland • April 20, 2026

Why Cognitive Banking is integral to the future of banking

Cognitive Banking helps businesses shift from a product-centric approach to a truly customer-centric one. 

By Udi Ziv, CEO, Personetics • April 20, 2026

Kraken to buy derivatives firm Bitnomial in $550M deal

Bitnomial bills itself as the first crypto-native business in the U.S. to hold CFTC-issued licenses required to operate an exchange, a clearinghouse and a brokerage.

By Dan Ennis • April 17, 2026

OpenAI buys personal finance fintech Hiro

This is OpenAI’s second fintech purchase, following its acquisition of personal finance app Roi in October.

By Gabrielle Saulsbery • April 16, 2026

Palo Alto Networks founder applies to invest in California bank

It is unclear whether Nir Zuk wants to buy a majority of Liberty Bank, but observers say the lender could become a testing ground for the capabilities of artificial intelligence tools.

By Dan Ennis • April 16, 2026

Kraken co-CEO confirms IPO filing

Rumors of the filing circulated in November. However, since then, Kraken’s value has fallen 33.5%, to $13.3 billion. Market conditions reportedly led the crypto firm to freeze its IPO last month.

By Gabrielle Saulsbery • April 15, 2026

Warren pounds X Money plans

Sen. Elizabeth Warren, D-MA, demanded information from billionaire Elon Musk about his plans to launch a digital wallet this month.

By Lynne Marek • April 15, 2026

Bank of America tech chief shares AI strategy focus

Chief Technology and Information Officer Hari Gopalkrishnan described how the bank is advancing its AI journey during the Semafor World Economy 2026 event.

By Makenzie Holland • April 15, 2026

Stablecoins remain little used for payments

Less than 1% of stablecoins are used for payments, and about one-fifth aren’t being used at all, a Kansas City Fed researcher estimated.

By Tatiana Walk-Morris • April 15, 2026

Securitize hires SEC alum Redfearn as CEO

Brett Redfearn, an ex-trading and markets division chief, had advised the tokenization firm for more than four years. Several ex-regulators have moved to digital assets after government service.

By Dan Ennis • April 14, 2026

JPMorgan blasts capital proposals, estimates 4% increase

The CEO and CFO of the biggest U.S. bank called for further changes to Basel III and G-SIB surcharge proposals, saying the latter is “still broken.”

By Caitlin Mullen • April 14, 2026

Goldman CEO: Scale eclipses geopolitical concerns in M&A

David Solomon also addressed a recent meeting of big-bank CEOs and regulators concerning Anthropic’s latest model, saying the bank is “hyper-aware of the enhanced capabilities” of new AI tools.

By Caitlin Mullen • April 13, 2026

How Fifth Third beats back impersonation scams

Bank impersonation scams, which tripled from 2024 to 2025, were the leading scam the regional lender encountered in 2025, said Kristopher Edwards, head of fraud prevention.

By Caitlin Mullen • April 10, 2026

BMO launches AI, quantum computing institute

The institute will help further embed an enterprise-wide AI agenda, advance its quantum strategy and “[keep] us accountable and agile in this era of exponential change,” its lead executive said.

By Gabrielle Saulsbery • April 9, 2026