Retail: Page 19


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    Rakuten withdraws bid for NCUA charter

    The Japanese e-commerce firm previously tried three times to gain a charter via an industrial loan company application, only to withdraw each bid months later.

    By Sept. 19, 2023
  • A Banco Santander's logo is seen at a bank's branch before a news conference to announce the 2019 results on January 29, 2020 in Boadilla del Monte, in Madrid, Spain.
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    Santander retools its structure

    The bank is consolidating its retail and commercial business into a new global unit and creating a global digital consumer banking division in a move meant to enhance profitability.

    By Sept. 19, 2023
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    Trendline

    The Banking Dive Outlook on 2022

    Some narratives in 2022, such as office returns, will seem like a logical progression from the year before. Others, such as the regulatory sphere and shift toward smaller M&A, may mark a big shift from the previous 12 months.

    By Banking Dive staff
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    The image by Abdulkadir A is licensed under CC BY 2.0
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    BMO winding down indirect auto loans

    The move by the Canadian lender appears to be on-trend, with other lenders also stepping away from their indirect auto loan businesses in a challenging market.

    By Sept. 18, 2023
  • A Wells Fargo bank signage is seen on Broadway on December 20, 2022 in New York City.
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    Michael M. Santiago via Getty Images
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    Wells Fargo ex-exec Tolstedt avoids prison time

    A federal judge sentenced the former retail-banking chief to six months of home confinement and three years of probation for her role in connection with the bank's 2016 fake-accounts scandal.

    By Sept. 15, 2023
  • No buyer for Laurentian Bank after strategic review

    Canada's ninth-largest bank will instead increase its "focus on efficiency and simplification."

    By Sept. 15, 2023
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    USAA poised to offer no-interest loans as government shutdown looms

    USAA said the loans are aimed at assisting customers who are likely to experience a paycheck disruption in the event of a government shutdown.

    By Sept. 15, 2023
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    Citi reboots its management chain

    The bank scrapped a structure that split its business between two units, opting instead for five unit chiefs reporting directly to CEO Jane Fraser.

    By Sept. 13, 2023
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    Citizens to launch private bank

    The Providence, Rhode Island-based lender has gravitated toward the wealthy in recent years, with wealth management acquisitions in 2018 and 2022. Its own full-service private bank is planned for Q4.

    By Sept. 12, 2023
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    "Truist Plaza" by Tyler Lahti is licensed under CC BY-SA 2.0
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    Truist plans ‘sizable reductions’ in jobs, unveils $750M in cost savings

    The bank wants to save $200 million by 2025 through reducing tech spend. It also plans to consolidate certain business lines, scale back its brick-and-mortar presence and cut four division heads by next quarter.

    By Sept. 12, 2023
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    Ripple makes its 2nd acquisition of 2023

    The crypto firm on Friday agreed to buy Fortress Trust, a regulatory and technology infrastructure provider for blockchain companies. Ripple in May bought crypto custody company Metaco.

    By Sept. 11, 2023
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    Barclays set to cut hundreds in two-pronged effort: reports

    The bank will trim roughly 450 roles in its U.K. retail unit, a labor union said. Barclays could also dismiss up to 5% of client-facing staff in its trading division, according to Bloomberg.

    By Sept. 11, 2023
  • Goldman Sachs CEO David Solomon appears onstage.
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    Goldman may cut 450 or more employees in October: report

    Managers across the bank have drafted lists of bottom performers in preparation for a cut of between 1% and 5% of workers, sources told the Financial Times, but numbers are not final.

    By Sept. 8, 2023
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    First Citizens folds SVB Private into wealth-management unit

    Michael Wilson, who has led First Citizens Wealth for the past decade, will take over SVB Private, the private-banking and wealth-management unit that once belonged to the failed Silicon Valley Bank.

    By Sept. 8, 2023
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    Deep Dive

    Goldman’s strategy retreat leaves GreenSky in limbo

    The installment-lending fintech, which Goldman is looking to sell, faces an uncertain future as the investment bank distances itself from an ambitious retail strategy.

    By Sept. 7, 2023
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    Finotta uses gamification to increase banks’ user engagement

    The embedded fintech says its personalized financial guidance platform has helped boost user engagement on banks’ mobile apps.

    By Sept. 6, 2023
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    USAA notches latest mobile-deposit victory with Discover deal

    The agreement lets Discover access 130 USAA patents and continue offering remote deposit capture technology. USAA has notched nine-figure court wins against Wells Fargo and PNC over similar patents.

    By Sept. 6, 2023
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    Average overdraft fee falls 11% to near-two-decade low: survey

    The average nonsufficient funds fee, meanwhile, plunged 25% over the past year, Bankrate found. But ATM fees reached a record high. 

    By Sept. 5, 2023
  • A Wells Fargo bank signage is seen on Broadway on December 20, 2022 in New York City.
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    Michael M. Santiago via Getty Images
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    Ex-Wells Fargo exec Tolstedt should serve prison time, prosecutors say

    Carrie Tolstedt, the only Wells Fargo executive charged in connection to the 2016 fake-accounts scandal, pleaded guilty to obstructing a bank examination in March.

    By Sept. 5, 2023
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    Florida credit union buys local bank in 8th such deal of 2023

    Innovations Financial Credit Union agreed to buy First National Bank Northwest Florida, months after a deal for the bank — also involving a credit union — fell apart.

    By Aug. 31, 2023
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    Goldman Sachs sells financial planning arm

    Independent wealth manager Creative Planning purchased Personal Financial Management for an undisclosed sum, the firms announced Monday.

    By Aug. 29, 2023
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    Burke & Herbert to buy West Virginia bank for $371M

    The deal would create a bank with $8.1 billion in assets — tripling Burke & Herbert’s brick-and-mortar footprint and giving it a presence in Kentucky, West Virginia and Maryland’s Eastern Shore for the first time.

    By Aug. 28, 2023
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    TD discloses DOJ probe of bank’s AML compliance

    The Canadian lender laid out losses Thursday from its failed First Horizon deal, adding — without detail — that it expects further penalties.

    By Aug. 25, 2023
  • A Wells Fargo bank signage is seen on Broadway on December 20, 2022 in New York City.
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    Michael M. Santiago via Getty Images
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    Wells Fargo to pay $35M for overcharging on advisory fees

    The bank negotiated reduced advisory fees with thousands of account holders but sometimes forgot to enter the lower rate, the SEC said.

    By Aug. 25, 2023
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    Citi gives accounts relationship tiers in retail-banking revamp

    Beginning next year, the bank aims to convert customers into a structure that gives them added perks, such as waived fees and access to financial planning, as their balance increases.

    By Aug. 24, 2023
  • RBC could cut 1,800 jobs next quarter

    The bank has slowed hiring and, so far, credited attrition for its lower headcount. But expenses — particularly, a 17% year-over-year jump in salaries — are outpacing revenue growth.

    By Aug. 24, 2023