Citi rolls out a pair of AI-powered banking platforms

The bank’s data, analytics and innovation team deployed two client-communication assistants for its wealth advisory division Monday.

By Matt Ashare • Aug. 28, 2025

CFPB sues Synapse, plans to use victims’ fund to pay end users

Customers whose funds have been frozen since April 2024 will be paid out of the CFPB’s civil penalty fund, if a court approves.

By Gabrielle Saulsbery • Aug. 27, 2025

Explore the Trendline➔

Fintech disruption in the banking industry

There are as many schools of thought on how to disrupt the banking space as there are disruptors.

By Banking Dive staff

First Horizon doubles down on Charlotte hiring

The Memphis, Tennessee-based regional lender is tapping the North Carolina city’s talent pool to grow its digital team, said Laura Bunn, the bank’s mid-Atlantic regional president.

By Caitlin Mullen • Aug. 27, 2025

How Bank of America’s Erica raised the stakes for virtual assistants

“A big area of focus for us was: How can we find that balance between the AI support and the human support that Bank of America is known for?” said Jorge Camargo, head of digital platforms.

By Kristen Doerer • Aug. 25, 2025

OCC lifts Anchorage Digital consent order

The only cryptocurrency firm with a national bank charter has invested tens of millions of dollars in compliance infrastructure to remedy issues noted in a 2022 consent order, CEO Nathan McCauley said.

By Gabrielle Saulsbery • Aug. 22, 2025

Why Morgan Stanley open-sourced its app development tool

A software validation framework helps the bank accelerate compliance and security reviews. It released the tool last week through FINOS.

By Matt Ashare • Aug. 22, 2025

Fed’s Waller pushes deeper ties with ‘innovators’

The Federal Reserve has begun “technical research” on financial technology, including tokenization and AI in payments, the central bank governor said Wednesday.

By Justin Bachman • Aug. 22, 2025

Fifth Third buys cash management software firm DTS Connex

The deal bolsters the bank's commercial payments business, which processed $17 trillion last year.

By Gabrielle Saulsbery • Aug. 21, 2025

Customers CEO talks lessons learned from Fed enforcement action

After investing to strengthen its risk management practices, the Pennsylvania bank now seeks to jump on the favorable atmosphere for digital-asset activities.

By Caitlin Mullen • Aug. 21, 2025

Thread Bank digital chief advocates for unified AI strategy

“We don't want 30 different vendors doing 30 different AI things,” said Marty Miracle, the Tennessee lender’s first chief digital officer.

By Rajashree Chakravarty • Aug. 20, 2025

Truist settles web tracker lawsuit

California resident John Tasker sued the North Carolina lender in May for alleged privacy law violations. He filed a similar lawsuit against BMO that remains active.

By Gabrielle Saulsbery • Aug. 19, 2025

Texas lender embraces independence amid flurry of consolidation

“People like to do business with folks that know the community, know the state, know the region,” and “that’s where banks of our size fit,” said Danny Butler, CEO of San Antonio-based Jefferson Bank.

By Caitlin Mullen • Aug. 19, 2025

Breaking down silos: How agentic process automation is transforming banking customer journeys

The question for banking leaders is not whether to pursue journey-level automation, but how quickly they can develop the capabilities to compete effectively.

Aug. 18, 2025

FDIC oversight of large third parties needs clearer goals, OIG says

While the FDIC has “taken steps to establish goals and metrics” in its oversight of large third-parties, they were not “measurable or directly linked to program success factors.”

By Gabrielle Saulsbery • Aug. 15, 2025

Goldman, JPMorgan alum gambled seed round funding: DOJ

Richard Kim told investors his company was developing a cryptocurrency-enabled gaming app, then “gambled away substantially all of the company’s money,” prosecutors said.

By Caitlin Mullen • Aug. 14, 2025

Paxos seeks OCC trust charter

The crypto firm’s renewed application for a national trust charter comes shortly after being fined by the NYDFS, connected to its past relationship with Binance. 

By Rajashree Chakravarty • Aug. 13, 2025

Do Kwon pleads guilty to fraud counts

Prosecutors plan to recommend a sentence of 12 years, and $19 million in penalties, as long as Kwon doesn’t commit any more crimes.

By Gabrielle Saulsbery • Aug. 13, 2025

Banks accelerate AI deployments as agentic tools gain traction

More than half of the new use cases launched by the financial firms this year leveraged generative AI capabilities, according to Evident Insights research.

By Matt Ashare • Aug. 12, 2025

The future of banking is human

Credit unions are centering on people plus tech instead of profits, and that will define the future of financial services.

Aug. 11, 2025

Ripple to buy Canadian stablecoin platform Rail for $200M

The acquisition comes amid expected wider acceptance of stablecoins in the U.S. Ripple has rebounded this year, with a separate $1.25 billion deal. The SEC also dropped its case against the company.

By Dan Ennis • Aug. 7, 2025

Wells Fargo taps Google Cloud for agentic AI push

The tools will give employees real-time market insights, help navigate extensive documentation and improve customer service.

By Roberto Torres • Aug. 7, 2025

CFTC, SEC make quick work on crypto movement

Both regulators announced plans last week to get going on crypto regulation that aligns with a report by the President’s Working Group on Digital Assets. They’ve already made waves this week.

By Gabrielle Saulsbery • Aug. 6, 2025

Small businesses turn to financial advice, data for growth: Citizens survey

Small business owners who rely on cash flow tools tend to have “higher confidence” and make informed decisions, according to Citizens’ head of business banking, Mark Valentino.

By Rajashree Chakravarty • Aug. 6, 2025

Why Capital One’s software division created its own data security tool

When the bank couldn’t find a commercially available tokenization software tool, it tapped its engineering team to build one.

By Matt Ashare • Aug. 6, 2025

Will JPMorgan take a bigger bite of Apple?

If the bank makes a play for the tech company's credit card portfolio, it may also make a broader bid for more business.

By Patrick Cooley • Aug. 5, 2025