Retail: Page
-
CBA banking school offers ‘immersive’ education for would-be execs
How one executive education program became a proving ground for the banking industry's future leaders, like Eastern Bank President Quincy Miller.
By Gabrielle Saulsbery • July 22, 2026 -
Ohio’s First Financial expands Chicago footprint in $208M deal
Acquiring northwest Indiana’s Finward Bancorp would give First Financial an extra $2 billion in assets and 24 added branches around the nation’s third-largest market.
By Caitlin Mullen • July 22, 2026 -
Explore the Trendline➔
Getty Images
TrendlineArtificial intelligence
Banks must decide whether to forge AI tools in-house or partner with outside firms. AI’s importance can’t be understated, but legacy tech may also constrain the budget for banks looking to innovate.
By Banking Dive staff -
How Bank of America’s rewards program courts Gen Z
The bank’s redesigned loyalty program, which made it easier to become a member, added more than 3 million customers in the seven weeks since launch.
By Kristen Doerer • July 22, 2026 -
Fed bans former Illinois bank exec
James Burns, a former chief lending officer, approved loans based on inflated appraisals, causing the acquirer of his employer to lose money.
By Gabrielle Saulsbery • July 21, 2026 -
Ex-TD Bank employees sentenced to prison for money laundering, fraud involvement
Former TD assistant store manager Wilfredo Aquino processed bank checks totaling $92 million for money laundering network leader Da Ying Sze, in exchange for about $11,000 worth of retail gift cards.
By Caitlin Mullen • July 21, 2026 -
Citizens to exit agreements with CoreCivic, GEO
Citizens called the end of its relationships with the ICE contractors “a business decision” that “does not reflect any change in our view regarding these companies' business models or operations.”
By Gabrielle Saulsbery • July 20, 2026 -
Kansas’ Small Business Bank fails
The Fed last month gave the Lenexa, Kansas-based lender 30 days to increase its equity, after two previous enforcement actions. It’s the fourth bank collapse of 2026 and the second in seven days.
By Dan Ennis • July 20, 2026 -
Banks report operational changes driven by AI adoption
Executives at Bank of America, Citi and JPMorgan Chase highlighted the scale of ongoing AI adoption efforts and effects on operations.
By Makenzie Holland • July 20, 2026 -
Citizens to close about 100 in-store branches for 50 retooled ones
The stand-alone branches will give greater emphasis to advice, private banking, wealth and serving small businesses, the bank said Thursday.
By Dan Ennis • July 17, 2026 -
Truist’s Rogers: Lyons CEO appointment brings ‘certainty’
There was “probably a little uncertainty of my timeline,” the outgoing CEO said Friday, and naming Mike Lyons to the role provides “assurance.”
By Caitlin Mullen • July 17, 2026 -
State AGs blow whistle on OppFi, Enova deals
Twenty state attorneys general, led by Illinois AG Kwame Raoul, wrote a letter urging the OCC, Fed and FDIC not to approve the proposed fintech purchases of banks.
By Gabrielle Saulsbery • July 17, 2026 -
OCC terminates Quontic consent order
Quontic CEO George Lazaridis said the bank viewed the remediation process “as an opportunity to strengthen the foundation of our bank.”
By Gabrielle Saulsbery • July 16, 2026 -
Former BNY exec seeks to launch community bank in Pittsburgh
Sagehaven Bancorp aims to focus on serving small and mid-market companies and mid- to high-net-worth individuals and is projected to open in April 2027.
By Gabrielle Saulsbery • July 16, 2026 -
Retrieved from Wikimedia Commons.
NC’s First Bank to buy SC lender for $166M
Buying Carolina Bank & Trust would add 14 branches to First Bank’s existing 113-location footprint and push the acquirer well past $13 billion in assets. The deal is set to close by the first quarter of 2027.
By Dan Ennis • July 15, 2026 -
Bank of America’s chatbot Erica continues to amplify digital engagement
Active users of Bank of America’s chatbot grew 23% year over year to 24.6 million.
By Kristen Doerer • July 15, 2026 -
Citi flags potential for more severance this year
The bank, which has reduced headcount by about 5% over the past year, is focused on finding efficiencies to fund investments, executives indicated Tuesday.
By Caitlin Mullen • July 15, 2026 -
First Hawaiian to buy California’s TriCo in $2B deal
The acquisition, set to close by year-end, marks a return to the mainland for the Hawaiian lender, which was once part of BNP Paribas’ U.S. network.
By Dan Ennis • July 14, 2026 -
JPMorgan’s Dimon: Lake chose retirement after board named co-presidents
The CEO didn’t say what prompted last month’s appointment of Doug Petno and Troy Rohrbaugh as co-presidents, but referred to it as “a natural change” in the bank’s succession planning process.
By Caitlin Mullen • July 14, 2026 -
OCC shutters smallest US bank
Customers of Kentland Federal Savings and Loan Association of Kentland, Indiana, automatically became customers of nearby but unrelated Kentland Bank, which was appointed receiver by the FDIC.
By Gabrielle Saulsbery • July 13, 2026 -
Deutsche Bank fined $2M by Australian regulator
It’s the second fine this year for the German bank, though it did not admit guilt or liability.
By Gabrielle Saulsbery • July 13, 2026 -
Fed faults Iowa bank holding companies
TS Banking Group and its bank holding company subsidiary TS Contrarian Bancshares must strengthen capital at two subsidiary banks, the central bank ordered.
By Gabrielle Saulsbery • July 10, 2026 -
Valley Bank exec: AI is changing build-versus-buy question
The New Jersey-based lender is using tiered employee access to control AI costs while pursuing internal efficiencies and relationship-building use cases, its chief operating officer said.
By Caitlin Mullen • July 10, 2026 -
Activist investors push Alabama bank to use its built-up equity
United Bancorporation of Alabama has teased the prospect of M&A, but since a $123 million cash infusion, its expenses have ballooned and deposits have stagnated, investors said.
By Dan Ennis • July 9, 2026 -
Louisiana bank buys financial consulting firm
Business First Bancshares, parent company of b1BANK, is a serial acquirer. This marks its seventh deal since 2020.
By Gabrielle Saulsbery • July 9, 2026 -
Starling to whittle headcount by 3%
The London challenger bank is cutting jobs to eliminate duplication and accelerate product delivery, a spokesperson said.
By Gabrielle Saulsbery • July 8, 2026