Retail


  • A close up shot of Elizabeth Warren.
    Image attribution tooltip
    Andrew Harnik via Getty Images
    Image attribution tooltip

    Warren grills Capital One CEO over CFPB nominee

    The Democratic senator wanted to know if Capital One executive-turned-CFPB nominee Brian Johnson had any role in the bureau’s termination of a lawsuit against the bank.

    By June 30, 2026
  • men in suites standing in front of a window with sweeping city views
    Image attribution tooltip
    Permission granted by Commerce Bancshares
    Image attribution tooltip

    Commerce Bank in St. Louis to buy boutique firm

    Buying Nolan & Associates would mark the $37.5 billion-asset bank’s second deal in a year.

    By June 30, 2026
  • Trendline

    Artificial intelligence

    Banks must decide whether to forge AI tools in-house or partner with outside firms. AI’s importance can’t be understated, but legacy tech may also constrain the budget for banks looking to innovate.

    By Banking Dive staff
  • South Carolina State House
    Image attribution tooltip
    Retrieved from Wikimedia Commons.
    Image attribution tooltip

    Two Southeast banks to merge in $163M deal

    When it buys First Reliance, Colony Bank will become the largest sub-$10 billion-asset bank headquartered in Georgia or South Carolina, the acquirer said.

    By June 26, 2026
  • A close-up of the name "J.P. Morgan" is shown on a glass door.
    Image attribution tooltip
    Michael M. Santiago / Staff via Getty Images
    Image attribution tooltip

    JPMorgan’s Lake exits as Petno, Rohrbaugh named co-presidents

    Longtime executives Doug Petno and Troy Rohrbaugh will each hold two roles, as Marianne Lake – previously seen as a potential successor to CEO Jamie Dimon – retires from the company.

    By June 25, 2026
  • Wisconsin’s Welcome Sign on the I-90 highway.
    Image attribution tooltip
    Sanghwan Kim via Getty Images
    Image attribution tooltip

    Banks strike deals in Michigan, Wisconsin

    A deal in Michigan is set to create a $1.68 billion-asset bank. Another, in Wisconsin, will create a $3.1 billion-asset institution.

    By June 24, 2026
  • A person in a suit and tie speaks into a microphone.
    Image attribution tooltip
    Anna Moneymaker / Staff via Getty Images
    Image attribution tooltip

    GOP senator slams banks over deposit posting

    Sen. Bernie Moreno, R-OH, threatened legislative action Tuesday if banks don't voluntarily change the order in which they post transactions, saying that posting customers’ withdrawals before deposits can trigger overdraft fees.

    By June 24, 2026
  • KeyBank branch
    Image attribution tooltip
    Courtesy of KeyBank
    Image attribution tooltip

    KeyBank bets on relationships over tech budgets

    Still, midsize lenders must take “more progressive, larger steps” to meet evolving customer expectations, said Emily Gessner, who jumps from a consumer to a commercial role at the bank next month.

    By June 23, 2026
  • Santander-Webster deal gets OCC approval

    The $12.3 billion acquisition, which also needs a green light from the Federal Reserve and European Central Bank, got the OCC’s go-ahead 74 days after the application was submitted.

    By June 18, 2026
  • A close-up shot of an older person holding a mobile phone.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    How Fifth Third, Star One are fighting elder fraud

    The regional bank and California credit union are implementing strategies aimed at detecting scams earlier and being more proactive.

    By June 18, 2026
  • grand rapids michigan skyline at dusk
    Image attribution tooltip
    Sean Pavone via Getty Images
    Image attribution tooltip

    Michigan bank to buy in-state peer for $54.6M

    By buying Grand River Bank, Isabella Bank will gain access to the growing Grand Rapids market.

    By June 17, 2026
  • A domed classical building is lit up in the evening against a dark blue sky, with an American flag waving out front.
    Image attribution tooltip
    Win McNamee / Staff via Getty Images
    Image attribution tooltip

    DC-area banks to merge in $98M deal

    The merger of Tysons Corner, Virginia-based ODNB Financial Corp. and Washington, D.C.-based National Capital Bancorp is set to create a $2.4 billion-asset bank with 10 branches across four states and the nation’s capital.

    By June 16, 2026
  • nubank
    Image attribution tooltip
    Courtesy of Nu Holdings
    Image attribution tooltip

    Nubank notifies customers of its liquidation in error

    Brazil’s central bank is not liquidating the digital lender. But dozens of customers Friday received a message telling them this was the case.

    By June 15, 2026
  • The Truist name is shown vertically and horizontally on a building facade with tree branches on the right side of the frame
    Image attribution tooltip
    Caitlin Mullen/Banking Dive
    Image attribution tooltip

    Truist taps Fiserv chief Lyons as next CEO

    Mike Lyons, who until last year served as president of PNC, starts in his new role at Truist Sept. 1. He replaces Bill Rogers, who will become executive chair through April 2027.

    By June 15, 2026
  • Oklahoma City, Oklahoma, downtown skyline on the Oklahoma River at dawn.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Oklahoma’s BancFirst to buy SpiritBank, boost Tulsa presence

    The deal, set to close in the fourth quarter for an undisclosed sum, marks the second Tulsa-area bank acquisition in roughly a year for BancFirst.

    By June 12, 2026
  • A person wearing a dark suit sits in a white chair on a stage while speaking.
    Image attribution tooltip
    Tasos Katopodis / Stringer via Getty Images
    Image attribution tooltip

    PNC, U.S. Bank CEOs brush off AI-driven cash optimization

    At a conference this week, U.S. Bank CEO Gunjan Kedia said the “noise is far outpacing any observed behavior.” Truist’s CFO, likewise, called the AI concern a “conceptual risk.”

    By June 11, 2026
  • A Citizens Bank illuminated signage is framed between two walking pedestrians on the street.
    Image attribution tooltip
    Alamy
    Image attribution tooltip

    Customers take more money out of Citizens over ICE ties

    The Greater Boston Interfaith Organization is withdrawing an additional $2 million from its Citizens accounts. Two Massachusetts state representatives pledged to do so as well, with one planning to remove $100,000.

    By Updated June 11, 2026
  • A stone and brick building is shown with the "Chase" name and logo on the exterior. A white car is parked nearby.
    Image attribution tooltip
    Caitlin Mullen/Banking Dive
    Image attribution tooltip

    JPMorgan’s Lake sees longer road to agentic commerce adoption

    Meanwhile, the lender aims to have a consumer-facing AI travel agent in pilot before the end of the year, said JPMorgan’s CEO of consumer and community banking.

    By June 10, 2026
  • The CEO of JPMorgan Chase, Jamie Dimon, speaks in front of a blue background
    Image attribution tooltip
    Kevin Dietsch / Staff via Getty Images
    Image attribution tooltip

    Half of bank CEOs are older than 65: study

    Twenty years ago, fewer than 20% were over 65, Truist Securities researchers wrote, detailing the effect of CEO age on bank culture and mergers and acquisitions.

    By June 9, 2026
  • A Klarna promotional sign is seen in a mall
    Image attribution tooltip
    Caitlin Mullen/Banking Dive
    Image attribution tooltip

    Klarna dives deeper into banking

    The buy now, pay later provider is debuting a high-yield savings account to lure more people away from banks and into its ecosystem.

    By Justin Bachman • June 9, 2026
  • A close-up of the side of an office building shows the "SoFi" name and logo.
    Image attribution tooltip
    Justin Sullivan / Staff via Getty Images
    Image attribution tooltip

    What SoFi learned testing its AI adviser Coach

    “When it comes to financial guidance and coaching, there's both an art and a science to it,” said Brian Walsh, head of advice and planning at the digital bank.

    By June 9, 2026
  • Neobank CHime, banking products Chime
    Image attribution tooltip
    Permission granted by Chime
    Image attribution tooltip

    Chime’s ‘#1’ claim raises J.D. Power’s ire

    The research and ranking company sued Chime, alleging the neobank improperly used the phrase “#1 ranking based on J.D. Power survey” in advertising materials. 

    By June 4, 2026
  • A screen wrapped around a building corner is seen at a busy intersection, with tall buildings surrounding it..
    Image attribution tooltip
    Permission granted by OceanFirst
    Image attribution tooltip

    OceanFirst taps familiar playbook to keep customers, staff

    The New Jersey bank is prioritizing career assurance for customer-facing employees and community giving to keep the customers it inherited from Flushing Financial, OceanFirst’s CEO said.

    By June 4, 2026
  • An exterior shot of a Fifth Third Bank location is shown
    Image attribution tooltip
    Courtesy of Fifth Third
    Image attribution tooltip

    Fifth Third to shutter 81 branches, mostly in Michigan

    The majority of these locations – 59 – were originally Comerica locations, and 75 out of 81 are in the Wolverine State.

    By June 3, 2026
  • Aerial view of Kansas City with a KC Streetcar present in street
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    FNBO to buy another Kansas City bank

    Nine months after closing its acquisition of Country Club Bank, the Nebraska lender will purchase Blue Ridge Bancshares, adding another eight locations to FNBO’s footprint.

    By June 2, 2026
  • A green sign depicts a bright green background and white letters "TD"
    Image attribution tooltip
    Spencer Platt / Staff via Getty Images
    Image attribution tooltip

    Ex-TD employee pleads guilty in bank fraud

    A former employee at a TD branch in New York facilitated about $3.4 million in fraud by stealing from customers and bribing an employee at another bank, the Justice Department said.

    By May 29, 2026