Retail
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Warren demands national trust charter details from Gould
National trust charters have been awarded to firms that “intend to engage in activities that appear to go far beyond the narrow set of activities permitted by law,” the Democratic senator told the head of the OCC.
By Gabrielle Saulsbery • May 20, 2026 -
Flagstar extends CEO Otting’s tenure but sets up succession race
The bank named CFO Lee Smith and commercial- and private-banking chief Richard Raffetto as co-presidents but is keeping Joseph Otting at the helm until March 2028.
By Dan Ennis • May 20, 2026 -
Explore the Trendline➔
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TrendlineArtificial intelligence
Banks must decide whether to forge AI tools in-house or partner with outside firms. AI’s importance can’t be understated, but legacy tech may also constrain the budget for banks looking to innovate.
By Banking Dive staff -
Wells Fargo agrees to $110M lending, hiring discrimination settlement
The bank’s borrower assistance fund “represents a meaningful step toward expanding equitable access to financial services,” a judge wrote.
By Gabrielle Saulsbery • May 19, 2026 -
Chime CEO: Pursuing bank charter is ‘a when, not if’
The fintech regularly reevaluates the potential timing of an inevitable push for a charter, Chime CEO Chris Britt said Monday, as regulators see an influx of applications.
By Caitlin Mullen • May 19, 2026 -
PNC snags JPMorgan vet to lead retail bank’s product, digital
Tim Ferriter joins the Pittsburgh-based bank after an 18-year tenure at JPMorgan.
By Gabrielle Saulsbery • May 18, 2026 -
Hancock Whitney to buy Orlando-area bank for $377.6M
The Mississippi lender will acquire One Florida Bank, stretching its presence in the central part of the Sunshine State.
By Dan Ennis • May 18, 2026 -
Ally sharpens branchless banking message
The digital bank is courting millennial and Gen Z customers with a new brand platform that arguably throws playful shade on the brick-and-mortar model.
By Caitlin Mullen • May 18, 2026 -
FDIC: Top depositors led 2023 runs at failed regional banks
Silicon Valley Bank, Signature Bank and First Republic Bank each lost about half of their deposits in a matter of days in early March 2023, the regulator found.
By Gabrielle Saulsbery • May 15, 2026 -
How Alaska’s Credit Union 1 serves ‘banking tundras’
CEO Mark Burgess discusses the challenges of serving disparate, isolated communities – from transporting teller machines by plane to using remote capabilities to capture loan signatures.
By Caitlin Mullen • May 15, 2026 -
New England mutual banks partner but it’s ‘not an acquisition’
New Hampshire-based Mascoma Bank and Maine-based Androscoggin Bank will combine their parent companies into a new mutual holding company. “Scale in banking matters,” Mascoma CEO Clay Adams said.
By Caitlin Mullen • May 14, 2026 -
CFPB’s Vought defends terminating Citi consent order
“There are no unfulfilled obligations as of the date of termination, and Citi committed to ongoing monitoring regardless of termination,” the CFPB acting director wrote to lawmakers this week.
By Gabrielle Saulsbery • May 14, 2026 -
EagleBank hires Western Alliance exec as its next CEO
The hire ends a six-month search that drew criticism from an activist investor pushing Eagle to reduce commercial real estate-related risk.
By Dan Ennis • May 13, 2026 -
Regions taps BofA vet to lead Texas growth push
“What really differentiates Regions is our people,” new Texas consumer executive Christina Clemmons said. “We have to capitalize on that.”
By Caitlin Mullen • May 13, 2026 -
Kraken parent seeks OCC charter
Payward said a national trust charter would complement its special-purpose depository institution, Kraken Financial, which recently became the first crypto firm to receive a Federal Reserve master account.
By Gabrielle Saulsbery • May 11, 2026 -
Citizens targets tweaks to boost CX
Marking his first year as the lender’s consumer-banking chief, Matt Boss aims to drill down on why customers should choose Citizens and the value they get from the relationship.
By Caitlin Mullen • May 11, 2026 -
‘New Citi’ makes its pitch
Bank executives sought to convey just how far Citi has come in recent years and how its growth plans will drive higher returns. Executing on the strategy could prove “challenging,” an analyst noted.
By Caitlin Mullen • May 8, 2026 -
Failed Oklahoma bank’s ex-CEO pleads guilty to bank fraud
Danny Seibel faces up to 30 years in prison and a fine of up to $1 million.
By Gabrielle Saulsbery • May 8, 2026 -
Column
Dive Deposits: Citi prepares for a small-t transition
After a massive reorg, a tech revamp and exits from a dozen foreign markets, an updated target for return on tangible common equity may feel “underwhelming.” But Citi may be embracing incremental change.
By Dan Ennis • May 7, 2026 -
U.S. Bank takes ‘quieter’ approach to branch expansion
The bank is prioritizing branch density and working to fix “unevenness” across its 26-state footprint. But it hasn’t committed to a specific number of branch builds.
By Caitlin Mullen • May 7, 2026 -
M&T takes ‘patient’ approach to M&A, CFO says
The Buffalo, New York-based regional has “a specific number of candidates that we're talking to” but an acquisition “will happen when it happens,” M&T CFO Daryl Bible said Tuesday.
By Caitlin Mullen • May 6, 2026 -
Cambridge Savings Bank expands into NH in $80.9M deal
Buying First Seacoast Bank will add five branches to the $7 billion-asset Massachusetts lender, and give Cambridge nearly $600 million in extra assets.
By Dan Ennis • May 5, 2026 -
Citizens Bank customers pull money over lender’s ICE ties
Nonprofit organizations and individual customers are pushing back against Citizens' relationships to two ICE detention center operators.
By Gabrielle Saulsbery • May 4, 2026 -
Florida’s BayFirst makes a switch at CEO
The bank named Tampa banking veteran Al Rogers as its top executive amid an $80 million capital raise and a reinforced commitment to community banking.
By Dan Ennis • May 4, 2026 -
Washington bank Banner to buy Pacific Financial for $177M
The deal, expected to close in the third quarter, will result in a combined entity with $18 billion in assets.
By Gabrielle Saulsbery • May 1, 2026 -
Citi adds AI-powered adviser in wealth unit
Discussions are underway to use the agentic AI tool more broadly across the bank, “especially with the credit card business,” said Joe Bonanno, head of wealth intelligence at Citi.
By Caitlin Mullen • May 1, 2026