Retail: Page 46


  • Alliant Credit Union headquarters
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    Overdraft alternatives

    Digital-only credit union latest institution to scrap overdraft fees

    Alliant’s move follows a similar one made by Ally Bank in June, and comes as a growing number of financial institutions are revamping their overdraft policies amid pushback from Democratic lawmakers. 

    By Aug. 5, 2021
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    Chris Hondros via Getty Images
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    Chase study highlights growing popularity of digital banking

    The COVID-19 pandemic has increased consumers' reliance on mobile banking tools to manage their savings.

    By Robin Bradley • Aug. 5, 2021
  • Long Covid syndrome and coronavirus pandemic symptoms that persist as a burden concept or being tied trapped as a hauler of a virus infection with 3D illustration elements. Explore the Trendline
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    wildpixel via Getty Images
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    Trendline

    The Banking Dive Outlook on 2022

    Some narratives in 2022, such as office returns, will seem like a logical progression from the year before. Others, such as the regulatory sphere and shift toward smaller M&A, may mark a big shift from the previous 12 months.

    By Banking Dive staff
  • OCC Acting Comptroller Michael Hsu testifies in front of the Senate Banking Committee on Aug. 3, 2021
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    Retrieved from Senate Banking Committee.
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    Overdraft alternatives

    OCC conducting review of overdraft policies, acting comptroller says

    Acting Comptroller Michael Hsu's remarks come as more banks are revamping their overdraft policies and as Democrats are calling for legislation that would rein in the practice.

    By Aug. 4, 2021
  • Dave
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    Neobank Dave shifts to virtual-first model, implements national pay scale

    "I think the silver lining of the pandemic is that it really forced companies to listen to what their team members want, maybe more so than they have in the past," said Dave executive Shannon Sullivan.

    By Aug. 3, 2021
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    Teresa Kroeger via Getty Images
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    Square buys BNPL player Afterpay for $29B

    The acquisition of the Australian company is Square's biggest ever, and underscores CEO Jack Dorsey's ambitious plans to build his merchant and banking empire in new retail directions and across the globe.

    By Lynne Marek • Aug. 2, 2021
  • Mastercard point of sale, retail
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    Courtesy of Mastercard
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    Mastercard CFO: consumers 'ready and willing' to increase spending

    "The U.S. has always been a laggard when it comes to contactless payments, but that’s changing," Sachin Mehra said after the company reported a successful quarter. "The aversion to cash is one component; it’s just a good user experience."

    By Jane Thier • Aug. 2, 2021
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    Mark Wilson via Getty Images
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    Inside MoneyLion's quest to become a financial 'super app'

    The neobank is diversifying its revenue sources and aiming to boost engagement frequency to transcend beyond finance to "life transactions."

    By Aug. 2, 2021
  • A picture of the street sign stating "Wall Street." American flags drape over a nearby building
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    Kena Betancur via Getty Images
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    NY regulator asks financial institutions to share diversity data

    Superintendent Linda Lacewell cited the impacts of the COVID-19 pandemic, racial injustice and climate change as primary reasons entities should boost diversity.

    By July 30, 2021
  • Citizens Financial Group branch
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    Permission granted by Citizens Financial Group
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    Citizens Financial to acquire Investors Bancorp in $3.5B deal

    The transaction, expected to close in the first or second quarter of 2022, will put Citizens' assets above $200 billion, and propel the bank to the top 10 in deposits among retail and commercial banks in the New York City market.

    By July 28, 2021
  • Sen. Cory Booker clarifies SAFE Banking Act support

    "For me, a good bipartisan bill like the [SAFE] banking bill is a necessary sweetener to get people to move along on the equitable justice elements that are really critical," he said.

    By July 27, 2021
  • A bespeckled man walks in front of M7T Bank in Brooklyn, NY.
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    Spencer Platt via Getty Images
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    M&T Bank to cut more than 700 jobs following People’s United takeover

    The Buffalo, New York-based bank anticipates it will save about $330 million in annual expenses that would otherwise be duplicated as a result of its $7.6 billion acquisition of People's United.

    By July 26, 2021
  • Opinion

    A new leaf for the bank branch

    A café might be a reason to visit a bank branch. But a customer journey map would let banks see how customers interact with digital channels outside the branch and inform digital-first branch remodeling.

    By Mohamed Abdelsadek • July 26, 2021
  • Plaid taps former bank execs to help reach data-sharing goal

    The company's mission to forge stronger relationships with banks and increase its API traffic comes amid a sometimes less-than-amicable interplay between data aggregators and financial institutions.

    By July 23, 2021
  • HMBradley credit cards
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    Neobank HMBradley shifts to invite-only, seeks more partner banks

    The fintech has accepted more than $400 million in deposits since its 2019 launch and has seen a 300% increase in deposits since January, leading its partner to pump the brakes, its CEO said.

    By July 22, 2021
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    Alex Wroblewski via Getty Images
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    Column // Return to the office

    Dive Deposits: The case of the summer sequel (and a $52M award for Jamie Dimon)

    Commitments to de-emphasize overdraft fees, boost junior banker pay and refresh banks' card suites are hardly new. This week offers deeper tread on well-worn narratives.

    By July 21, 2021
  • The Office of the Comptroller of the Currency's seal hangs on a brick building.
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    OCC to rescind Trump-era revamp to anti-redlining rule

    "While the OCC deserves credit for taking action to modernize the CRA through adoption of the 2020 rule, upon review I believe it was a false start," Acting Comptroller Michael Hsu said in a statement.

    By July 20, 2021
  • Ivy Bank, digital bank
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    Permission granted by Cambridge Savings Bank
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    Cambridge Savings Bank launches digital bank to expand national reach

    The Massachusetts-based bank said its "Ivy Bank" platform has been in the works for the past two years and will aim to compete with other digital-only banks in the marketplace.

    By July 19, 2021
  • Wells Fargo branch exterior
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    Courtesy of Wells Fargo multimedia resources
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    Return to the office

    Wells Fargo lays out two-wave strategy for office return

    Operations and call center workers will return to the office Sept. 7. Technology, corporate and back-office workers will return in October. And some New York- and North Carolina-based bankers will be invited back Aug. 2.

    By Updated July 27, 2021
  • holding phone with dollar sign on screen in a diner
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    Unsplash / Tech Daily

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    Sponsored by Statflo

    The frictionless customer journey in banking starts with text messaging

    Find out how to create the frictionless digital banking experience customers now expect.

    July 19, 2021
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    Justin Sullivan via Getty Images
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    SAFE Banking secondary to comprehensive pot reform, Senate Democrats say

    The new bill, unveiled Wednesday, could become a setback for the future of the SAFE Banking Act, after lawmakers said the comprehensive reform would take priority over the more narrow banking bill.

    By July 16, 2021
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    Truist Financial
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    Truist reports 73% Q2 profit amid loan-loss reserve release

    "To thrive in today's world requires a deep commitment to continuously re-evaluating yesterday's activities and expenses associated with that, so that we can afford to invest in new activities for today's demands," CEO Kelly King said.

    By July 15, 2021
  • U.S. Bank
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    U.S. Bank sees Q2 profit nearly triple to just under $2B

    The bank released fewer loan-loss reserves than in the first quarter, dropping net income in the shorter term. But the push and pull of loans and deposits appeared to reveal a recovering consumer base.

    By July 15, 2021
  • Headshot of Wells Fargo CEO and President Charlie Scharf
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    Courtesy of Wells Fargo multimedia resources
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    Wells Fargo charges ahead to $6B Q2 profit

    A $1.6 billion loan-loss reserve release — and an 8.3% drop in noninterest expenses, buoyed by a 5,000-person headcount cut — drove the bank's surge.

    By July 14, 2021
  • A person uses a red Bank of America ATM.
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    David McNew via Getty Images
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    Bank of America's Q2 profit soars as low interest rates dent revenue

    A $2.2 billion loan-loss reserve release buoyed the nation's second-largest bank as it anticipates an economic rebound from the COVID-19 pandemic. 

    By July 14, 2021
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    Justin Sullivan via Getty Images
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    Citi's Q2 profit jumps more than fivefold, but revenue slumps

    "While we have to be mindful of the unevenness in the recovery globally, we are optimistic about the momentum ahead," CEO Jane Fraser said Wednesday.

    By July 14, 2021