Two members of Klarna’s C-suite are leaving the company early next year, the Swedish buy now, pay later juggernaut announced Tuesday.
Klarna CFO Niclas Neglén and David Sandström, the company’s chief marketing officer, will remain in their roles through the planned transitions, said the fintech, which also reported second-quarter earnings Tuesday.
Klarna has begun a search for a New York-based CFO, the company said. The fintech has turned its focus stateside in recent months, applying for an industrial loan company charter in the U.S.
“Having a stronger presence in New York is important to us,” Klarna CEO Sebastian Siemiatkowski said on a call Tuesday to discuss earnings. “At the same time, we think it’s also helpful to be close to the investor relations community and the stock market.”
Neglén, ahead of his departure, will continue to lead investor engagement, the company said.
“It's been an extraordinary six years and I'm deeply proud of what we have built together,” Neglén said. “I am very pleased we've been able to plan the transition in a way that gives Klarna plenty of continuity.”
Before joining Klarna in March 2021, Neglén worked for five years at HSBC’s private bank. He served as CFO and later chief operating officer for the private bank’s Europe, Middle East and Africa segment, according to LinkedIn.
Sandström, meanwhile, called Klarna “the defining chapter of my working life.”
He joined Klarna in April 2017, according to LinkedIn.
“Building this brand with an extraordinary team has been a privilege, and I am proud of what we built to get here,” the CMO said.
Siemiatkowski credited Sandström with giving the company “a voice.”
“He took a Nordic payments company and has built one of the most recognized brands in global finance,” Siemiatkowski said.
A press release Tuesday did not mention a replacement process for the CMO. A Klarna spokesperson declined to comment to Payments Dive on Tuesday as to why the executives are leaving.
“Niclas and David have helped shape what Klarna is,” Siemiatkowski said. “Both will leave Klarna a stronger company than the one they joined, and I am grateful to them both.”
Klarna on Tuesday reduced its financial outlook for 2026. Part of the pullback stems from a $600 million financial hit due to changes in currency exchange rates.
The BNPL provider now expects gross merchandise volume of between $149 billion and $151 billion this year, below its prior view of more than $155 billion, the company said Tuesday.
Klarna reported $9 million in net income for the second quarter, well above the $53 million loss it took in the same period last year. Revenue jumped 27% to $1.04 billion from $823 million a year ago, according to the release.
By market close Tuesday, Klarna shares had fallen about 29.5% from a day earlier, according to Yahoo Finance.
Year over year, Klarna has seen a 18% bump in gross merchandise volume and a 24% increase in revenue per active consumer, the company said.
– Justin Bachman contributed to this report.