Fintech’s summer-break C-suite churn has begun

Revolut’s co-founder and chief technology officer is leaving his role at the company. The move comes roughly a week after Adyen’s finance chief said he was leaving. Meanwhile, Nubank named a Visa alum as its next CFO.

By Dan Ennis • June 4, 2026

Chime’s ‘#1’ claim raises J.D. Power’s ire

The research and ranking company sued Chime, alleging the neobank improperly used the phrase “#1 ranking based on J.D. Power survey” in advertising materials. 

By Gabrielle Saulsbery • June 4, 2026

Explore the Trendline➔

Customer service

Banks and fintechs have a choice when looking to grow: Identify a new customer segment and expand services, or drill down and better serve the clients they have.

By Banking Dive staff

Fintech revenues hit record $504B in 2025: study

Revenue in the sector is growing four times as fast as in banks, according to a recent report by Boston Consulting Group and FT Partners.

By Gabrielle Saulsbery • June 3, 2026

CFPB directs Bilt to reimburse customers affected by card transition

After tech issues plagued the fintech’s transition to a new bank partner this year, the CFPB said it’s worked to ensure affected consumers “are appropriately remedied.”

By Caitlin Mullen • June 3, 2026

Nubank, Adyen see CFO transitions

Longtime Visa executive Rob Livingston will take the finance reins of the Brazilian neobank July 13. Meanwhile, Dutch payments processor Adyen CFO Ethan Tandowsky is leaving the company Aug. 31.

By Tatiana Walk-Morris , Maura Webber Sadovi • June 3, 2026

Fintech Wise probed over AML concerns

A Belgian prosecutor is looking into “indications of non-compliance,” particularly from “a lack of proper identification of clients and their activities.”

By Dan Ennis • June 2, 2026

OCC cites AML deficiencies at NY bank that partners with fintechs

New York City-based Community Federal Savings Bank, a partner to Wise and Crypto.com, faces an enforcement action over what the regulator deemed an inadequate suspicious activity alert system.

By Dan Ennis • May 27, 2026

LendingClub CEO expects ‘skinned knees’ amid fintech charter rush

Fintechs that want to become banks should brace for “a learning curve” as they ramp up governance, risk and compliance infrastructure, said LendingClub CEO Scott Sanborn.

By Caitlin Mullen • May 27, 2026

Coinbase rolls out refreshed direct-deposit feature

The crypto exchange raised its ceiling on deposit limits, but the Clarity Act’s restrictions on passive stablecoin earnings may present a challenge.

By Dan Ennis • May 27, 2026

OCC’s Gould justifies conditional trust charter approvals

“We don’t have a zero risk tolerance anymore,” the comptroller said at an event May 20, adding that “a reasonable chance of success” is “how we evaluate applications.”

By Caitlin Mullen • May 21, 2026

Bitcoin Depot files for bankruptcy as crypto ATMs go offline

Alex Holmes, who has led the company since March, cited “stringent compliance obligations” from states, increasing litigation and tougher transaction limits.

By Daniel Muñoz • May 20, 2026

Warren demands national trust charter details from Gould

National trust charters have been awarded to firms that “intend to engage in activities that appear to go far beyond the narrow set of activities permitted by law,” the Democratic senator told the head of the OCC.

By Gabrielle Saulsbery • May 20, 2026

Trump order seeks to open Fed rails

The administration mandated a review of how the Federal Reserve and other agencies can aid fintech firms through greater central bank access.

By Justin Bachman • May 20, 2026

Chime CEO: Pursuing bank charter is ‘a when, not if’

The fintech regularly reevaluates the potential timing of an inevitable push for a charter, Chime CEO Chris Britt said Monday, as regulators see an influx of applications.

By Caitlin Mullen • May 19, 2026

Designing digital banking experiences that win Gen Z and millennial loyalty

Empowering financial institutions to connect with Gen Z demands crafting an holistic experience that caters to their evolving expectations, behaviors and lifestyles.

By Sarah Lambert • May 18, 2026

Senate panel approves crypto bill

The Clarity Act – with stablecoin yield language intact – moved to the full Senate. Some last-minute amendments resurfaced, but an anti-money laundering measure was denied.

By Dan Ennis • May 15, 2026

Dive Deposits: Affirm’s AI stance runs counter to trend

While some fintechs are content to do more with less through AI, BNPL platform Affirm simply aims to do more, as its top execs eschew human layoffs in favor of artificial intelligence.

By Dan Ennis • May 13, 2026

Fintech Parker files for bankruptcy

“Three weeks ago, I thought Parker was going to be acquired in a deal worth nearly $90M,” the fintech’s co-founder, Yacine Sibous, wrote Saturday. “Yesterday, we filed for Chapter 7.”

By Gabrielle Saulsbery • May 13, 2026

Kraken parent seeks OCC charter

Payward said a national trust charter would complement its special-purpose depository institution, Kraken Financial, which recently became the first crypto firm to receive a Federal Reserve master account.

By Gabrielle Saulsbery • May 11, 2026

Kraken parent boosts card capabilities in $600M Reap acquisition

The deal, set to close in the second half of this year, opens Payward’s pathway to the Asia-Pacific region.

By Dan Ennis • May 8, 2026

How Chime overcame trust challenges when deploying its AI agent

Customer satisfaction rose after the fintech deployed Jade. “Automation and cost savings don’t need to come at the expense of a great experience,” COO Janelle Sallenave said.

By Kristen Doerer • May 8, 2026

Hacktivist group stole Chime customer information, lawsuits allege

Three separate lawsuits allege that a hacker group known as Team 313 stole personal information from Chime customers when it attacked the fintech’s systems April 1.

By Gabrielle Saulsbery • May 6, 2026

Banks, crypto firms battle over stablecoin yield

A compromise from two senators is reigniting debate over how far a ban on rewards for stablecoin holdings should extend.

By Dan Ennis • May 6, 2026

Crypto exchange Bullish makes a $4.2B deal

In buying Equiniti, Bullish gets a blockchain-native transfer agent that could allow investors to engage in 24/7 transactions, instant settlement and frictionless asset movement.

By Dan Ennis • May 5, 2026

Coinbase axes 700 employees

The cryptocurrency exchange joins a growing list of companies swapping out their workers for AI, following Block, Crypto.com and Bolt in making job cuts this year.

By Gabrielle Saulsbery • May 5, 2026