Retail: Page 32


  • A stock ticker scrolls behind a Goldman Sachs banner at the stock exchange
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    Column

    Goldman grows where it can — but may have just started its cull

    The bank leans into an expansion in transaction banking and a new card partnership while cutting at least 25 bankers in Asia.

    By Sept. 20, 2022
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    Spencer Platt via Getty Images
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    M&T-People’s United conversion issues draw AG scrutiny

    Some customers have been unable to access online banking following M&T’s conversion of People’s United accounts over the Labor Day weekend, Connecticut's attorney general wrote last week in a letter.

    By Sept. 19, 2022
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    Trendline

    The Banking Dive Outlook on 2022

    Some narratives in 2022, such as office returns, will seem like a logical progression from the year before. Others, such as the regulatory sphere and shift toward smaller M&A, may mark a big shift from the previous 12 months.

    By Banking Dive staff
  • Woman stands under TD Bank sign.
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    Drew Angerer via Getty Images
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    TD to expand in Charlotte area, with 15 new branches

    At least 25% will be in majority-nonwhite or LMI areas, TD said, in perhaps an olive branch to community advocates concerned over the impact of the bank’s pending acquisition of First Horizon.

    By Sept. 16, 2022
  • A person uses a red Bank of America ATM.
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    David McNew via Getty Images
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    Bank of America to offer paid sabbaticals starting next year

    Employees who have served 15 years at the bank can take four weeks, with an extra week for 20-year vets, and a sixth for those with 30.

    By Sept. 15, 2022
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    The image by Hobiecat93 is licensed under CC BY-SA 3.0
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    Citizens to buy college planning platform College Raptor

    The deal will give Citizens, which already has several student lending products, greater access to the college student market, the bank’s executive vice president and head of student lending said.

    By Sept. 15, 2022
  • The Federal Deposit Insurance Corp. headquarters in Washington, D.C.
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    Anna Hrushka/Banking Dive
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    Column

    How big of a deal is Q2’s deposit decline?

    Deposits had seen an unsustainable 35% jump since 2020, and banks were pushing their capital limits. The real tell of consumer health from FDIC data may be a 25% spike in early delinquencies.

    By Sept. 15, 2022
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    Majority raises $37M as neobank expands immigrant outreach

    The neobank, which declined to share its current valuation or number of users, has raised $83.5 million to date.

    By Sept. 14, 2022
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    Wells Fargo agrees to third-party racial-equity audit

    CEO Charlie Scharf called the move “a critical next step” toward closing the wealth gap, and added that diversity, equity and inclusion are “imperative” at the bank.

    By Sept. 14, 2022
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    Mario Tama via Getty Images
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    BofA pledges $25M to support Black and Latino-led CDFIs

    “This collaboration demonstrates that opportunities and impact are literally doubled when we work together,” said Marla Bilonick, chair of the National Alliance of Latino CDFI Executives.

    By Sept. 9, 2022
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    Truist taps insider as CFO as Bible retires

    Mike Maguire, the Charlotte, North Carolina-based lender’s chief consumer finance and payments officer, will become CFO, effective Sept. 15. Current CFO Daryl Bible will stay on through a transition period.

    By Sept. 8, 2022
  • Michael Barr
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    10 takeaways from Michael Barr’s first speech as Fed’s supervision czar

    The regulator pushed a tiered set of capital requirements and stricter living wills for regional banks. He also clarified the central bank’s stance on climate risk.

    By Sept. 8, 2022
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    Courtesy of Fifth Third
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    Black woman, 71, sues Fifth Third over alleged refusal to cash check

    The retiree alleges three White bank employees “insisted” the five-figure casino jackpot check was fraudulent. She later deposited it at JPMorgan Chase.

    By Sept. 7, 2022
  • Citi sign outside of skyscraper
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    Mario Tama via Getty Images
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    Citi joins Wells Fargo in cutting mortgage-lending staff

    Citi's layoffs will number fewer than 100, while Wells, in the past two weeks, notified 75 Iowa-based workers they would be let go.

    By Sept. 6, 2022
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    Zhanna Hapanovich via Getty Images
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    Column

    Need to fill a C-suite void? Target banks that are being acquired

    First Republic and other banks looking to fill high-ranking roles hired executives from MUFG Union Bank, People's United and other institutions at the non-surviving end of a merger.

    By Sept. 1, 2022
  • Branch-closure freefall slows down: S&P Global

    Net branch closures fell to 312 in the second quarter, compared with 950 in the first three months of 2022. If second-half closures continue at the first half’s pace, 19% fewer locations will shut down this year than in 2021.

    By Sept. 1, 2022
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    Average overdraft fee falls nearly $4, to lowest level since 2009

    ATM fees, however, jumped to a three-year high of $4.66 per transaction, according to a Bankrate study, which also found users needed record or near-record-high balances to avoid monthly service charges.

    By Sept. 1, 2022
  • A green Central Pacific Bank sign hangs above the bank's headquarters in downtown Honolulu.
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    Hawaii’s Central Pacific Bank embraces BaaS to gather mainland deposits

    “We could be business as usual, and continue focusing on traditional community banking in Hawaii,” the bank’s CFO said. “We chose to participate in the disruption."

    By Aug. 31, 2022
  • A person uses a red Bank of America ATM.
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    David McNew via Getty Images
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    BofA, BMO push to close racial property ownership gap

    Bank of America launched a program offering a zero-down payment, zero-closing-cost mortgage solution to first-time homebuyers in nonwhite-majority areas, and another aimed at small businesses.

    By Aug. 31, 2022
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    Courtesy of U.S. Bank
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    U.S. Bank boosts minimum hourly wage to $20

    This is the second bump for the bank’s pay floor this year. About 35,000 employees are also receiving a 3% boost in base pay — which won’t preclude them from another merit raise in 2023’s first quarter, the bank said.

    By Aug. 29, 2022
  • Deep Dive

    How automation can help banks tame the home-lending ‘roller coaster’

    The cyclical nature of the market doesn’t mean lenders should be forced to respond with mass hiring or firing as demand for mortgages ebbs and flows, analysts say.

    By Aug. 26, 2022
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    Mario Tama via Getty Images
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    Citi to wind down its Russia retail presence

    The bank expects to incur roughly $170 million in costs, mostly over the next 18 months, in a move expected to affect about 2,300 employees and 15 branches.

    By Aug. 25, 2022
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    Japanese bank SMBC to launch US digital bank Jenius

    Jenius will launch with personal loans in the coming months, and expand to savings and checking products within its first year, SMBC said.

    By Aug. 25, 2022
  • A Truist sign hangs on a building.
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    Truist acquires data governance platform from Zaloni

    The platform’s founder and chief technology officer will be among 20 employees to transition to Truist as part of the deal, which highlights the bank’s continuing emphasis on nonbank and niche M&A.

    By Aug. 24, 2022
  • A person uses a red Bank of America ATM.
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    David McNew via Getty Images
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    Column

    Bank of America, RBC aim for ‘balance,’ whether leaning on data or emotion

    Two banks' messaging, on overdraft and office returns, could hardly be more different. One relies on statistics, another has no specifics. Yet they have one word in common.

    By Aug. 23, 2022
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    Alex Wong via Getty Images
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    FDIC orders FTX, 4 other crypto firms to halt ‘false and misleading’ claims

    Brett Harrison, FTX’s president, responded on Twitter, saying the company “really didn’t mean to mislead anyone.” The FDIC cited a deleted tweet from Harrison in its letter to the company.

    By Aug. 22, 2022