Retail: Page


  • People stand in front of the exterior of a modern bank branch that features the words and logo "U.S. Bank" on the front. A sign in the window reads "Now open."
    Image attribution tooltip
    Caitlin Mullen/Banking Dive
    Image attribution tooltip

    U.S. Bank takes ‘quieter’ approach to branch expansion

    The bank is prioritizing branch density and working to fix “unevenness” across its 26-state footprint. But it hasn’t committed to a specific number of branch builds.

    By May 7, 2026
  • A brutalist-style commercial building containing grided dark windows has a large "M&T Bank" logo at the top corner of the building.
    Image attribution tooltip
    Alamy
    Image attribution tooltip

    M&T takes ‘patient’ approach to M&A, CFO says

    The Buffalo, New York-based regional has “a specific number of candidates that we're talking to” but an acquisition “will happen when it happens,” M&T CFO Daryl Bible said Tuesday.

    By May 6, 2026
  • Trendline

    Artificial intelligence

    Banks must decide whether to forge AI tools in-house or partner with outside firms. AI’s importance can’t be understated, but legacy tech may also constrain the budget for banks looking to innovate.

    By Banking Dive staff
  • Cambridge, Massachusetts - Skyline at twilight.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Cambridge Savings Bank expands into NH in $80.9M deal

    Buying First Seacoast Bank will add five branches to the $7 billion-asset Massachusetts lender, and give Cambridge nearly $600 million in extra assets.

    By May 5, 2026
  • The exterior of a Citizens Bank is pictured.
    Image attribution tooltip
    Kate Tornone/Banking Dive
    Image attribution tooltip

    Citizens Bank customers pull money over lender’s ICE ties

    Nonprofit organizations and individual customers are pushing back against Citizens' relationships to two ICE detention center operators.

    By May 4, 2026
  • Tampa, Florida, skyline is pictured at dusk
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Florida’s BayFirst makes a switch at CEO

    The bank named Tampa banking veteran Al Rogers as its top executive amid an $80 million capital raise and a reinforced commitment to community banking.

    By May 4, 2026
  • Two men in professional attire shake hands.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Washington bank Banner to buy Pacific Financial for $177M

    The deal, expected to close in the third quarter, will result in a combined entity with $18 billion in assets.

    By May 1, 2026
  • A mobile phone shows a human avatar ready to engage with a bank client. The words "Citi Sky" and "Every question. Every moment. Ask more" are shown
    Image attribution tooltip
    Permission granted by Citi
    Image attribution tooltip

    Citi adds AI-powered adviser in wealth unit

    Discussions are underway to use the agentic AI tool more broadly across the bank, “especially with the credit card business,” said Joe Bonanno, head of wealth intelligence at Citi.

    By May 1, 2026
  • Aerial view of downtown phoenix, arizona.
    Image attribution tooltip
    Brandon Bell via Getty Images
    Image attribution tooltip

    Fintech OppFi to buy Arizona bank for $130M

    The Chicago-based subprime lender said pairing its online platform with BNC’s national bank charter lets it offer more banking services on a broader scale.

    By April 29, 2026
  • The facade of the Oregon Capitol Building.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    ‘We are a new banking desert’: Oregon bank group CEO

    A tax credit, set to take effect in June, aims to stimulate de novo activity in the state, which hasn’t chartered a new bank since 2007.

    By April 29, 2026
  • A football player in a white, gold and red uniform is shown in the air with arms up, ready to catch a football. A stadium crowd is blurred in the background, and a red shield logo is seen in the middle of the image.
    Image attribution tooltip
    Permission granted by U.S. Bank
    Image attribution tooltip
    Q&A

    U.S. Bank marketing chief: Brand refresh conveys ‘we’ve arrived’

    As part of a brand revitalization, the super-regional bank is using jewel tones to project sophistication and harnessing its shield design in novel ways, CMO Michael Lacorazza said.

    By April 28, 2026
  • Mercury product
    Image attribution tooltip
    Permission granted by Mercury
    Image attribution tooltip

    Mercury nabs conditional OCC charter

    The fintech has received conditional approval four months after it applied for a national bank charter, when it named SoFi alum Jon Auxier as CEO of the proposed Mercury Bank.

    By April 28, 2026
  • Three stacked wooden cubes on the right side of the frame read "M&A"
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Ohio’s Peoples Bank to expand in Kentucky

    The sale of Citizens Bank of Kentucky’s securities portfolio will help Peoples remain under $10 billion in assets.

    By April 27, 2026
  • A glass and stone building is shown in the evening, with lights on inside, and "Associated Bank" name and logo on the outside.
    Image attribution tooltip
    Permission granted by Associated Bank
    Image attribution tooltip

    Associated Bank CEO wants to pave ‘highway to private wealth’

    After renovations to the Midwest lender’s retail and commercial banks, accelerating growth in private wealth will be the focus in 2027, Andy Harmening said.

    By April 27, 2026
  • Flames from a fire seen behind a Sunset Blvd. street sign.
    Image attribution tooltip
    Apu Gomes via Getty Images
    Image attribution tooltip

    Trump calls out Wells Fargo, banks over LA fire response

    The federal government “will be looking into” banks’ actions following last year’s fires, the president said in a social media post Thursday. "The Banks must treat those people … very fairly and well."

    By April 24, 2026
  • A Huntington Bank ATM sits within a brick and metal building, and a window shows the interior of the branch. Signs read "welcome" and "now open."
    Image attribution tooltip
    Caitlin Mullen/Banking Dive
    Image attribution tooltip

    Huntington whittles expense growth

    The regional bank is pruning some investments in hiring and technology amid a tighter focus on controlling cost increases, its CFO said.

    By April 24, 2026
  • A PNC branch in Denver is shown, with "PNC Bank" signage on the exterior of the building.
    Image attribution tooltip
    Courtesy of PNC
    Image attribution tooltip

    PNC to cut 777 FirstBank jobs this summer

    The reductions at the acquired bank’s Colorado headquarters are designed to stem “overlap.” PNC, in a statement, touted the Denver market as a strong, strategic talent base for technology at the bank.

    By April 23, 2026
  • A person smiles for a portrait while wearing a blue vest with an "H" symbol on the chest in an office with blue walls.
    Image attribution tooltip
    Permission granted by LendingClub
    Image attribution tooltip

    LendingClub to rebrand as Happen Bank

    CEO Scott Sanborn indicated the name change has the digital bank’s moniker catching up with what the company has become.

    By April 22, 2026
  • A view of Denver, Colorado.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Nicolet sells Denver locations to Sunwest

    The banks did not disclose the value of the deal, set to close in the third quarter.

    By April 22, 2026
  • Aerial view of cityscape with golden dome in the foreground.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    SC lender drills down on Atlanta area with $100.8M deal

    United Community Banks’ purchase of Peach State Bank would give the acquisitive lender two extra branches and $788 million in assets from fast-growing Hall County.

    By April 22, 2026
  • Close-up of person using bank app on mobile phone
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Banks’ CX matters when it comes to stock performance, study finds

    National banks identified as customer experience leaders delivered a cumulative total stock return 2.4 times greater than CX laggards over a nine-year period, Watermark Consulting research found.

    By Bryan Wassel • April 22, 2026
  • A person walks out through the glass doors of an office building with the words "Truist Center" above the entrance.
    Image attribution tooltip
    Caitlin Mullen/Banking Dive
    Image attribution tooltip

    Truist CEO defends bank’s growth plans

    Asked about M&A – including whether the bank would consider selling – CEO Bill Rogers said he didn’t “know how to be more clear, that that's just not a priority for us.”

    By April 20, 2026
  • Jane Fraser, wearing a blue coat, walks down a hallway with people surrounding her, including a person holding a mobile phone in front of her.
    Image attribution tooltip
    Chip Somodevilla / Staff via Getty Images
    Image attribution tooltip

    Citi, Wells, PNC CEOs dismiss M&A likelihood

    Citi CEO Jane Fraser shut down reports the lender is pursuing a bank acquisition. Wells Fargo and PNC’s CEOs, too, stressed their focus on organic growth over M&A.

    By April 15, 2026
  • byline bank
    Image attribution tooltip
    Permission granted by Byline Bank
    Image attribution tooltip
    Q&A

    Byline Bank CEO discusses approaching $10B threshold

    Since Alberto Paracchini helped recapitalize Byline with $2.4 billion in assets in 2013, the Chicago bank has nearly quadrupled in size.

    By April 14, 2026
  • Pedestrians, a cyclist and a bus pass by a brick and glass JPMorgan Chase bank branch with the "Chase" name and logo on the building facade.
    Image attribution tooltip
    Scott Olson / Staff via Getty Images
    Image attribution tooltip

    JPMorgan blasts capital proposals, estimates 4% increase

    The CEO and CFO of the biggest U.S. bank called for further changes to Basel III and G-SIB surcharge proposals, saying the latter is “still broken.”

    By April 14, 2026
  • A stone building facade with the Fifth Third logo and "Fifth Third Center" above the entrance is shown, with tree branches in the foreground.
    Image attribution tooltip
    Caitlin Mullen/Banking Dive
    Image attribution tooltip

    How Fifth Third beats back impersonation scams

    Bank impersonation scams, which tripled from 2024 to 2025, were the leading scam the regional lender encountered in 2025, said Kristopher Edwards, head of fraud prevention.

    By April 10, 2026