Retail: Page 65


  • JPMorgan Chase reportedly launching UK digital bank

    JPMorgan would have its fair share of digital bank competitors in the U.K., including Monzo, Starling, Revolut, as well as fellow U.S. bank Goldman Sachs's Marcus. 

    By Feb. 24, 2020
  • Banks moving away from in-store branch model, study finds

    Despite the uptick in in-store deposits, they remain at their lowest level since 2014, according to an S&P Global report.

    By Tatiana Walk-Morris • Feb. 24, 2020
  • Frost Bank skyscraper Explore the Trendline
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    Trendline

    Top 5 stories from Banking Dive

    Since the approval of Capital One’s acquisition of Discover, banks have increasingly waded into new deals. Beyond that, they’ve doubled down on strategy, from organic growth to branch placement to app design.

    By Banking Dive staff
  • Wells Fargo to pay $3B to settle fake accounts scandal

    The settlement with the Justice Department and the Securities and Exchange Commission comes about a month after the OCC fined former Wells CEO John Stumpf $17.5 million and banned him for life.

    By Feb. 21, 2020
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    LendingClub
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    LendingClub's Radius deal paves the way for more fintech purchases, experts say

    Industry experts say the deal could be a tipping point, ushering in more fintech-bank purchases. But it won't come without its complexities. 

    By Feb. 21, 2020
  • Morgan Stanley to buy E*Trade for $13B in largest bank takeover since financial crisis

    The acquisition represents a monumental shift for the investment bank as it focuses on smaller customers, not just high net worth clients.

    By Updated Oct. 1, 2020
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    Curve
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    UK fintech Curve offers 'over-the-top' banking service in card, mobile app

    The startup's eponymous card is designed to unify all existing debit and credit card accounts, but will face heavy payments competition when it attempts to enter U.S. markets.

    By Feb. 20, 2020
  • Lawmakers call out big banks for lack of leadership diversity

    "There is no shortage of diverse people and businesses for banks to hire and promote," one congressman said — only a shortage of leaders "with the will to make it happen."

    By Sheryl Estrada • Feb. 20, 2020
  • LendingClub to purchase Radius Bank for $185M

    LendingClub says the acquisition of Radius will provide greater regulatory clarity and cheaper funding for its loans and, if approved, would mark the first time a U.S. fintech has purchased a bank.

    By Feb. 19, 2020
  • Opinion

    3 ways community banks can harness the changing definition of 'community'

    Catering to a group that shares an affinity such as a local sports team can help a community bank strengthen its bond with potential customers, writes Dondi Black, a senior manager of payment services at FIS.

    By Dondi Black • Feb. 19, 2020
  • The right way to improve retail banking using mystery shoppers

    The goal isn't to catch frontline staff doing something wrong, but to provide a picture of what good performance looks like. 

    By Robert Freedman • Feb. 19, 2020
  • JPMorgan Chase invests $75M to prepare youth for money-making careers

    "[B]usinesses, government and communities must work together to prepare young people for the future of work," a company spokesperson said.

    By Sheryl Estrada • Feb. 18, 2020
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    Yujin Kim
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    Deep Dive

    Keeping the banking desert at bay in rural America

    As big banks concentrate their branches in cities, smaller financial institutions and digital companies find ways to irrigate in abandoned markets.

    By Feb. 18, 2020
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    HSBC to cut 35K jobs in major restructuring

    The London-based bank said it will scale back its presence in the U.S. and mainland Europe, reduce the size of its investment bank and invest more in its Asian and Middle Eastern operations. 

    By Feb. 18, 2020
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    Banks squeezed as unemployment in their ranks effectively reaches 0%

    Executives try to find the right balance between cutting costs and attracting and retaining talent while low interest rates keep income down. 

    By Robert Freedman • Feb. 18, 2020
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    Royal Bank of Scotland rebrands, deepens climate pledge

    In changing its name to NatWest Group, the bank is looking to distance itself from a near-collapse in 2008 that has left it 62% government-owned to this day.

    By Feb. 14, 2020
  • JPMorgan gives fintechs July deadline to sign new data access agreements

    The move shows the nation's largest bank is following through on its plan to tighten security around customer data.

    By Feb. 14, 2020
  • Wells Fargo ends mandatory arbitration for workplace sexual harassment

    Companies use mandatory arbitration clauses to resolve disputes outside of the court system. Critics say the practice helps keep complaints from coming to light.

    By Feb. 13, 2020
  • Wells Fargo splits wholesale, consumer banking units

    The restructuring marks Wells Fargo's first overhaul under CEO Charlie Scharf, who has prioritized regaining regulatory trust and repairing the bank’s damaged image.

    By Feb. 12, 2020
  • 'Stickiness' of Bask Bank's airline perk may help it spread, analyst says

    Customers were finding interest rates uninteresting. So the Dallas bank sought a way to help them save for tomorrow, yet live for today.

    By Feb. 7, 2020
  • Citi edges Bank of America to top J.D. Power financial advice survey

    The nation's five largest banks took all but one of the six highest rankings, thanks to improvements in their digital tools, research firm J.D. Power said. 

    By Feb. 7, 2020
  • Wells Fargo, Upstart criticized after study finds loan disparities

    Five senators are asking Upstart's CEO to show how the company tests its credit model for fair lending after a nonprofit claimed black borrowers were charged more than other people with identical credit profiles.

    By Updated Feb. 14, 2020
  • CFPB seeks $39M restitution, $7 fine from payday lender Think Finance

    The enforcement action comes amid a flurry of activity for the bureau, which sued Citizens Bank last week. Oral arguments in the Supreme Court case regarding the agency's structure are set for March 3.

    By Feb. 6, 2020
  • Miami drops reverse redlining claims against top 4 banks

    The city claimed it lost tax revenue and was forced to pay to maintain foreclosed properties after Wells Fargo, Bank of America, Citi and JPMorgan allegedly targeted nonwhite homeowners for mortgages they couldn't afford.

    By Feb. 4, 2020
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    Competition intensifies in immigrant banking market

    As the digital bank Majority expands nationwide, the remittance company Remitly launches Passbook, a bank aimed at first-generation Americans.

    By Feb. 4, 2020
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    Goldman Sachs, Amazon reportedly explore small-business loan deal

    The bank aims to expand its set of loan products beyond those offered by the Apple Card and digital bank Marcus, it said during last week's investor day.

    By Feb. 3, 2020