Retail: Page 67
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BB&T, SunTrust branch sales could mark opportunity as merger nears
The banks have said the merger would result in 740 branches located within two miles of one another, a prospect that has drawn concern from lawmakers.
By Anna Hrushka • Sept. 6, 2019 -
Wells Fargo would benefit from a female CEO, headhunter says
News of a woman breaking the industry's glass ceiling may help solve an image problem for a bank reeling from numerous scandals.
By Anna Hrushka • Sept. 6, 2019 -
Explore the Trendline➔
wildpixel via Getty Images
TrendlineThe Banking Dive Outlook on 2022
Some narratives in 2022, such as office returns, will seem like a logical progression from the year before. Others, such as the regulatory sphere and shift toward smaller M&A, may mark a big shift from the previous 12 months.
By Banking Dive staff -
U.S. Bank launches Spanish-language option on revamped app
50% of the bank's customers now use mobile banking, compared with 44% during the same period last year, per its second-quarter earnings report.
By Anna Hrushka • Aug. 30, 2019 -
Q&A
6 questions with Trustar Bank CEO Shaza Andersen
Executive launched the Great Falls, Virginia-based community bank in July, after selling WashingtonFirst Bank to Sandy Spring Bank.
By Anna Hrushka • Aug. 29, 2019 -
Wells Fargo inks $6.5M settlement with Navajo Nation over 'predatory' tactics
The settlement is the latest attempt by Wells Fargo to make amends after a series of public missteps that have hurt the bank’s reputation and stock.
By Anna Hrushka • Aug. 27, 2019 -
More than half of credit-card users don't understand their benefits
Regional issuers such as BB&T and PNC Bank outpaced national brands such as Capital One and Chase in a J.D. Power credit-card customer satisfaction study released Thursday.
By Dan Ennis • Aug. 23, 2019 -
Advocates seek 'unified voice' from regulators on small-dollar loans
U.S. consumers borrow nearly $90 billion every year in loans between $300 and $5,000, the Office of the Comptroller of the Currency said. But few banks are moving into that market.
By Anna Hrushka • Aug. 23, 2019 -
Wells Fargo may want to consider changing name, image adviser says
Consumers gave the bank a 91% negative rating long after its fake-accounts scandal. Plummeting stocks, a lengthy CEO search and a "mea culpa" campaign aren't helping.
By Anna Hrushka • Aug. 22, 2019 -
Capital One buys robo-adviser United Income
The acquisition comes a year after Capital One took a 10% stake in the wealth management platform.
By Anna Hrushka • Aug. 19, 2019 -
Closed Wells Fargo accounts charge customers overdraft fees: NYT
One employee in the bank's debt-collection department raised concerns after taking in an estimated $100,000 in overdraft fees over eight months.
By Anna Hrushka • Aug. 16, 2019 -
Capital One's hacker breached more than 30 organizations, prosecutors say
The servers found in Paige Thompson's bedroom held data from the bank and other entities, though the data is not personally identifiable information.
By Samantha Schwartz • Aug. 15, 2019 -
Big-bank leadership lacks diversity, House panel says
The boards of directors of the nation's largest banks are composed of only 29% women and 17% minorities despite a U.S. population that is more than 50% female and 40% nonwhite.
By Anna Hrushka • Aug. 14, 2019 -
Banks' use of social media matures, ABA finds
More than 80% of respondents said they "agree" or "strongly agree" that social media are important, up from 76% according to a parallel study the trade association conducted in 2016.
By Anna Hrushka • Aug. 9, 2019 -
Fintechs lower high-yield interest rates following Fed cut
Despite the drop, Betterment, Wealthfront and digital banks are still offering some of the industry's highest interest rates for savings accounts.
By Anna Hrushka • Aug. 8, 2019 -
Wells Fargo boosts legal reserve for the third time in a year
The bank attributed the increase — to $3.9 billion — to a variety of factors, including the legal fallout related to its retail sales practices.
By Anna Hrushka • Aug. 7, 2019 -
How a Silicon Valley startup is using open banking to fight false declines
Incorrectly flagged or canceled transactions cost the market 10 times the amount credit card fraud does, the CEO of Deep Labs said, citing an Aite Group study.
By Anna Hrushka • Aug. 6, 2019 -
Walmart may tap unbanked market with cryptocurrency plan
The retailer filed a patent to develop a cryptocurrency as an end-run around credit card transaction fees.
By Dan Ennis • Aug. 5, 2019 -
Apple reduces Barclays rewards ahead of Goldman-backed card launch
An interface on Apple's Wallet app will break purchases down into categories to better identify spending behaviors.
By Dan Ennis • Aug. 2, 2019 -
Barclays drops private prisons as more banks weigh reputational risks
The announcement follows in the footsteps of other large financial institutions turning away from the industry, as more banks make business decisions related to social issues.
By Anna Hrushka • Aug. 1, 2019 -
Digital bank Green Dot targets broader market with new high-yield savings account
The 3% yield puts it at the top of a market that this year includes efforts from Betterment, Wealthfront and Robinhood.
By Anna Hrushka • July 31, 2019 -
JPMorgan Chase bets on AI to generate marketing copy
Ads rendered by Persado's software received as much as a 450% lift in click-through rates — more than twice the boost of human-written ads, a pilot program showed.
By Peter Adams • July 30, 2019 -
Citigroup to cut hundreds of jobs, reports say
The news of job cuts follows reports Citigroup will combine its stock trading business with its prime brokerage unit. A source, however, told the Financial Times the cuts are not related to the bank’s reorganization plans.
By Anna Hrushka • July 30, 2019 -
Japanese online merchant Rakuten files for Utah bank charter
The online retailer is applying to be an industrial loan company, but U.S. trade groups are wary of the designation, calling the lack of oversight a consumer safety issue.
By Anna Hrushka • July 29, 2019 -
Women pay 18% more in bank fees per year, study shows
The pay gap between women and men is to blame, said the CEO of the investing app whose data was used in the study. But overdraft fees are at their highest level in nearly a decade.
By Dan Ennis • July 29, 2019 -
Capital One signs Taylor Swift, eyes an edge in cash-back market
The "Shake It Off" singer appears in a commercial highlighting the company’s Savor card.
By Anna Hrushka • July 26, 2019
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