Challenger bank Moven endorses Varo ahead of account closures

Moven began notifying its customers last month that it would close its consumer banking accounts April 30. The fintech had planned to spin off its digital bank, but the coronavirus crisis put a dent in the project's funding.

By Anna Hrushka • April 17, 2020

PNC profit drops 29% as bank prepares for coronavirus-related loan losses

The bank will likely increase its reserve build in the second quarter because the pandemic's impact on the economy has worsened since Q1 wrapped up, PNC CEO Bill Demchak said.

By Anna Hrushka • April 16, 2020

Explore the Trendline➔

Artificial intelligence

Banks must decide whether to forge AI tools in-house or partner with outside firms. AI’s importance can’t be understated, but legacy tech may also constrain the budget for banks looking to innovate.

By Banking Dive staff

Wells Fargo, Citi, JPMorgan won't apply stimulus checks to negative balances

The Treasury Department is reviewing whether it has the legal authority to prevent banks from using customers' stimulus payments to collect on overdrafts, a source told The Washington Post.

By Dan Ennis • Updated April 21, 2020

Bank of America profits drop 45% as it builds reserves amid pandemic

The bank expects loan losses to increase dramatically this year as social distancing orders enacted in response to the pandemic continue to slow the economy.

By Anna Hrushka • April 15, 2020

Citi's jump in Q1 fixed-income trading can't offset net income drop

The world's largest credit card issuer more than tripled its safeguard against defaults. In the last week of the quarter, card spending dropped as much as 30%, the bank's CFO said.

By Dan Ennis • April 15, 2020

Digital bank Current flexes quick delivery of coronavirus relief checks

About 45% of the stimulus money that's been issued to Current's customers has already been spent — mostly on essential items, such as gas and groceries​, said Adam Hadi, the company's vice president of marketing.

By Anna Hrushka • April 15, 2020

Banking trade groups seek pandemic-related exception to robocall law

Automated calls could help banks limit physical contact when warning consumers of scams or notifying them of branch closings, payment deferrals, fee waivers and forbearance on mortgage payments, the groups wrote.

By Kate Patrick • April 15, 2020

Wells Fargo's net income plummets 89% from a year ago

Much of the drop stems from $3.1 billion in reserves the bank set aside in case loans sour — a reflection of newly implemented accounting standards and of the tenuous position in which the coronavirus crisis has put clients.

By Dan Ennis • April 14, 2020

JPMorgan profits plunge as bank reserves funds for 'severe recession'

The bank attributed the massive earnings drop to a $6.8 billion addition to its credit reserves, a move it said it took in response to a potential economic downturn.

By Anna Hrushka • April 14, 2020

Upgrade accelerates launch of contactless card amid COVID-19 pandemic

"Going contactless in this environment, if there's ever been a time to do so, that's now," the challenger bank's co-founder and CEO, Renaud Laplanche, ​told Banking Dive.

By Anna Hrushka • April 9, 2020

TD Bank sees remote work in new light amid 9,500-employee transition

The Canadian lender is shifting 500 call center employees a day into a work-from-home capacity, offering them 10 extra personal days to help with day care, and the ability to change schedules and do split shifts.

By Dan Ennis • April 9, 2020

Personal finance startup SoFi to acquire payments platform Galileo for $1.2B

Because many of Galileo's clients are SoFi competitors, the deal could raise conflict-of-interest questions, one expert says.

By Anna Hrushka • April 8, 2020

Fifth Third hiring 950 employees amid higher loan, mortgage demand

The Cincinnati-based bank joins Bank of America in boosting its headcount during the coronavirus outbreak.

By Dan Ennis • April 7, 2020

Chime allows early stimulus access, expands overdraft program

CEO Chris Britt said most participants in the early-stimulus pilot did not access the full $1,200. Most used $150 to $300, on average, he said.

By Anna Hrushka • Updated April 13, 2020

Monzo, Starling furlough employees, lean on UK job retention plan

The challenger banks are taking advantage of the British government's coronavirus job retention scheme, which allows employers to claim 80% of a furloughed employee's monthly wage, up to £2,500 a month.

By Anna Hrushka • April 1, 2020

North Carolina de novo organizers buy bank in Tennessee

Community Bank of the Carolinas failed to raise enough money to open, but its investors found a path forward in Brighton Bank.

By Dan Ennis • March 31, 2020

Standard Chartered pledges $1B toward pandemic relief, freezes hiring

The bank's backing will come in the form of loans to drug companies, health care providers and non-medical firms that have volunteered to make ventilators, face masks, sanitizers and protective equipment.

By Dan Ennis • March 31, 2020

BofA CEO: Capital levels allow us to focus on operations amid crisis

"It’s much different than walking down 6th Avenue in 2007-08 and being worried about risk," said Brian Moynihan. "Now it’s much more about how do we operationalize and help the economy get back on its feet?"

By Anna Hrushka • March 30, 2020

Robinhood accused of using $75 credits to hush class-action suit

A federal judge won't block Robinhood from reaching out to users because the plaintiff "failed to establish a clear record of abusive communications by Defendants," according to court documents released Tuesday.

By Dan Ennis • Updated April 1, 2020

Morgan Stanley pledges no job cuts in 2020 — and several banks follow

Citi, Wells Fargo and Bank of America all vowed to maintain staffing levels throughout the coronavirus crisis, while European lenders such as HSBC and Deutsche Bank, which were planning layoffs, put them on hold.

By Dan Ennis • March 27, 2020

Regulators urge banks to offer responsible small-dollar loans

Five agencies promise future guidance on the lending vehicle, which some trade groups advocated long before the coronavirus pandemic sent the economy into a spiral.

By Anna Hrushka • March 27, 2020

DC's first de novo in more than a decade set to open April 13

Founders Bank raised $30 million to receive final approval from federal and district regulators, but Washington has proved a tough market for new banks over the past year.

By Dan Ennis • March 26, 2020

Green Dot hires former Netspend chief as CEO

The prepaid card provider renewed its most valuable partnership last year but lost hundreds of thousands of customers — and about 60% of its stock price.

By Dan Ennis • March 26, 2020

British challenger bank Revolut launches in US

The fintech, launched in 2015, could face unique challenges as it expands to a new market at a time of economic uncertainty amid the coronavirus pandemic.

By Anna Hrushka • March 25, 2020

Santander chair, CEO give half of their pay to bank's virus-related medical fund

The bank's canceled dividends free up $97 billion to lend to coronavirus-affected businesses. "We need maximum flexibility so that we can do even more for the communities in the months ahead," Chairman Ana Botín said.

By Dan Ennis • Updated April 3, 2020