Retail

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    JPMorgan to launch digital retail bank in Germany in 2026

    Germany will be the Wall Street bank’s second European retail market after entering the U.K. in 2021.

    By • Sept. 4, 2025
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    BNY offers cyber, AI training for community bankers

    The program is set to address cybersecurity, artificial intelligence and data analytics – topics that came up in a survey of community bankers BNY fielded last year.

    By • Sept. 4, 2025
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    Trendline

    Top 5 stories from Banking Dive

    Since the approval of Capital One’s acquisition of Discover, banks have increasingly waded into new deals. Beyond that, they’ve doubled down on strategy, from organic growth to branch placement to app design.

    By Banking Dive staff
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    FNB dives deeper into the Southeast

    First National Bank aims to add more branches in North and South Carolina, joining a growing list of banks doubling down on their presence in the region.

    By • Sept. 3, 2025
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    Caitlin Mullen/Banking Dive
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    JPMorgan Chase’s ‘small bites’ approach to growth pays off

    The largest U.S. lender is closely tracking customer migration as it maps out where to add more branches, its Southeast consumer-banking lead says.

    By • Sept. 3, 2025
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    The image by Wichita Regional Chamber of Commerce is licensed under CC BY 2.0
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    Kansas bank to broach Nebraska in $122.8M deal

    Equity Bancshares’ merger with Frontier Holdings, set to close in the fourth quarter, is expected to bolster the Wichita lender’s footprint with seven added locations, along with $1.4 billion in new assets.

    By • Sept. 3, 2025
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    HSBC US CEO leaves for Deutsche Bank

    Lisa McGeough took the helm of the British lender’s U.S. operations in January. Jason Henderson, deputy head of U.S. banking at HSBC, has stepped into McGeough’s former role.

    By • Sept. 2, 2025
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    Lisa Maree Williams / Stringer via Getty Images
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    ANZ bankers learned they were axed in email error

    Roughly 300 retail bankers at one of Australia’s largest lenders discovered, through an automated email – before higher-ups told them – that they were losing their jobs.

    By • Aug. 28, 2025
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    FDIC: Capital One-Discover deal dents Q2 bank profit

    Aggregate net income for banks insured by the regulator fell 1%, to $69.9 billion, in the quarter, due to higher provision expenses tied to Capital One’s acquisition of Discover.

    By • Aug. 27, 2025
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    Spencer Platt via Getty Images
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    JPMorgan Chase relaunches HELOC loans after 5-year break

    The bank stopped offering home equity lines of credit in April 2020 due to economic uncertainty and now looks to capitalize on high home values.

    By • Aug. 27, 2025
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    First Horizon doubles down on Charlotte hiring

    The Memphis, Tennessee-based regional lender is tapping the North Carolina city’s talent pool to grow its digital team, said Laura Bunn, the bank’s mid-Atlantic regional president.

    By • Aug. 27, 2025
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    Synovus, Pinnacle plan post-merger C-suite

    In perhaps a nod to a lesson learned from the Truist combination, the two regional banks laid out the combined company’s management team.

    By • Aug. 22, 2025
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    Caitlin Mullen/Banking Dive
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    U.S. Bank wants a piece of Charlotte, too

    The Minneapolis-based super-regional opened its seventh branch this week in North Carolina’s largest city, and wants to double its presence in a market where Truist, BofA and Wells Fargo are heavily entrenched.

    By • Aug. 22, 2025
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    Washington’s 1st Security names next CEO

    Matthew Mullet, who was named president of the bank in July 2024, will succeed Joseph Adams as CEO in September.

    By • Aug. 21, 2025
  • A purple "Truist" bank sign attached to the facade of a stone building is shown, with blue sky and a tall building behind it.
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    Caitlin Mullen/Banking Dive
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    Truist aims to build 100 new branches in a mass-affluent grab

    The bank is targeting high-growth markets such as Austin, Miami and Dallas in a push that involves hiring more advisers, refining its AI tools and renovating 300 of its current branches.

    By , • Aug. 20, 2025
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    Caitlin Mullen/Banking Dive
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    Ex-Regions teller banned from banking after alleged theft

    Markel O’Neal Calhoun stole nearly $18,000 from the bank last February, the Federal Reserve alleged.

    By • Aug. 20, 2025
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    Virginia’s TowneBank to buy NC’s Dogwood in $476.2M deal

    The move would add 17 branches – many along the I-85 corridor in the Carolinas. TowneBank is set to close a separate acquisition of Old Point Financial on Sept. 1.

    By • Aug. 19, 2025
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    Texas lender embraces independence amid flurry of consolidation

    “People like to do business with folks that know the community, know the state, know the region,” and “that’s where banks of our size fit,” said Danny Butler, CEO of San Antonio-based Jefferson Bank.

    By • Aug. 19, 2025
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    CIBC taps new US CEO

    The Canadian bank named Kevin Li the next CEO of its U.S. operations. Current U.S. CEO Shawn Beber will shift to a special adviser role in November before retiring next July.

    By • Aug. 13, 2025
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    Citi exec: Retail simplification is paying off

    “We're not trying to sell different packages or explain the nuances of” various product levels, said Kate Luft, the lender’s head of retail banking. “That's a complication, I would say, externally of Citi right now.”

    By • Aug. 13, 2025
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    Ohio’s First Financial expands Chicago footprint in $142M deal

    The acquisition of BankFinancial, set to close in the fourth quarter, comes roughly a month and a half after First Financial proposed a $325 million purchase of a fellow Ohio lender. 

    By • Aug. 12, 2025
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    Alamy
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    Citizens taps Barclays vet as next CFO

    Aunoy Banerjee will become Citizens’ CFO in October, replacing John Woods, who’s leaving the Providence, Rhode Island-based regional lender to become CFO at State Street.

    By • Aug. 12, 2025
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    Berkshire, Brookline dub their post-merger brand Beacon

    The name draws a strong association with Boston, a key market for both banks. The companies expect the $1.1 billion deal to close by September, with systems integration early next year.

    By • Aug. 11, 2025
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    Simmons names next chief; CEO Makris to retire

    Jay Brogdon will succeed George Makris Jr. after he retires at year end. Marty Casteel, a director of the company, will become chair Jan. 1, 2026.

    By • Aug. 5, 2025
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    Fifth Third, expanding to Alabama, aims to ‘show up differently’

    The lender’s head of consumer banking touts an open-air atmosphere and “consultative” priority that is far removed from his early-career days as a teller.

    By • Aug. 4, 2025
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    Frost CEO: Lending competition heating up

    For the Texas bank, loans lost to other lenders because of structure continued to increase in the second quarter. “I think this represents the level of competition developing in the market,” CEO Phil Green said.

    By • Aug. 1, 2025